Issue with .PSD and .ZIp files

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earle1jl
Posts: 4
Joined: Wed Mar 13, 2013 6:07 am

Issue with .PSD and .ZIp files

Post by earle1jl » Fri Mar 15, 2013 9:36 am

I'm having an issue with both .PSD (Photoshop) and .ZIP files. I tried committing a .PSD file, and it errored out. So i thought I would try zipping up the collection of .PSD files, and committing that, but I got the same result. I've attached a screenshot of my error.
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VaultError.PNG
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Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
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Re: Issue with .PSD and .ZIp files

Post by Beth » Fri Mar 15, 2013 12:26 pm

What is the size of the file you are trying to upload?

Try first using Chunked Encoding. That is set in the Vault Tools - Options - Network Settings.
Beth Kieler
SourceGear Technical Support

earle1jl
Posts: 4
Joined: Wed Mar 13, 2013 6:07 am

Re: Issue with .PSD and .ZIp files

Post by earle1jl » Sat Mar 16, 2013 4:39 am

These particular files are at least 80MB zipped, around 100MB in just .PSD format.

earle1jl
Posts: 4
Joined: Wed Mar 13, 2013 6:07 am

Re: Issue with .PSD and .ZIp files

Post by earle1jl » Sat Mar 16, 2013 4:45 am

Turned this option on, tried to commit again, and I was successful this time. Thank you!

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Issue with .PSD and .ZIp files

Post by Beth » Mon Mar 18, 2013 10:16 am

Thanks for the update.
Beth Kieler
SourceGear Technical Support

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