Manual uninstall

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garumble
Posts: 19
Joined: Thu Feb 04, 2010 2:05 pm

Manual uninstall

Post by garumble » Wed Dec 19, 2012 10:46 pm

I just upgraded to 6.1 and tried to install the client on Windows. It fails when it tries to uninstall the previous client, it can't find the msi.

How do I uninstall manually?

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Manual uninstall

Post by lbauer » Thu Dec 20, 2012 9:18 am

You could try reinstalling the previous client, then uninstalling. You can download previous versions here:

http://sourcegear.com/vault/downloads2.html

Another option is to search the registry for Vault Client and remove those registry keys, then delete the Vault GUI Client directory and reinstall. Note that there often are other "Vault" apps on Windows, so make sure you're deleting the SourceGear Vault keys.
Linda Bauer
SourceGear
Technical Support Manager

garumble
Posts: 19
Joined: Thu Feb 04, 2010 2:05 pm

Re: Manual uninstall

Post by garumble » Sun Dec 23, 2012 1:19 pm

It was a lot of work, but that was successful.

But when I opened my VS project it now showed almost all of the files flagged as renegade. However, the Vault client just showed them as "needs merge". Nothing showed up under the search for renegade.

When I manually merged all of the files, the merge result was the same as the local and source control version even though some of the lines were highlighted.

I'm hoping that I don't have to go through this for all of my other projects.

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Manual uninstall

Post by lbauer » Mon Dec 24, 2012 1:37 pm

Renegade means Vault thinks the file has changed because the timestamp is different than the baseline in the client side cache.

It's possible your cache is out of sync. If you don't have modified files, you can do a get latest to make sure your baselines are up to date.
Linda Bauer
SourceGear
Technical Support Manager

garumble
Posts: 19
Joined: Thu Feb 04, 2010 2:05 pm

Re: Manual uninstall

Post by garumble » Sat Jan 19, 2013 11:39 am

My project seems to be pretty much a mess now, needs merge and renegade everywhere.

I have a file that I can't check in. Even though it's not showing in the Vault client, it returns an error:
Item $/Barssentials/res/drawable-hdpi/i11235996.png caused the transaction to fail: An item with the same name or object id already exists.

I need to make code changes and I'm afraid to touch anything since the source control seems to be out of sync.

I'm getting to the point where I'm going to disconnect the project from source control, delete it in Vault and check the whole thing back in. But I really don't want to lose my entire work history.

Sorry, I forgot some details: IDE is Eclipse on Windows, server is Windows 2003, DB is SS 2005.

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Manual uninstall

Post by Beth » Sat Jan 19, 2013 2:49 pm

Even though it's not showing in the Vault client, it returns an error:
Item $/Barssentials/res/drawable-hdpi/i11235996.png caused the transaction to fail: An item with the same name or object id already exists.
This can happen if you have a pending delete on that item that was never committed to Vault. Find the pending delete and undo it. Then you should be able to check in.

If you're still having problems, then could you send an email to support at sourcegear.com (attn: Beth) with a link to this forum thread? Maybe if we walk through some of this together we can get this sorted out.
Beth Kieler
SourceGear Technical Support

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