GUI Client unable to connect to VaultService

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mdavies
Posts: 13
Joined: Wed Dec 12, 2012 9:26 am

GUI Client unable to connect to VaultService

Post by mdavies » Wed Dec 12, 2012 10:19 am

I am a newbie to SourceGear Vault and have just installed the 10 user eval version of Vault Pro 6.0.1
The install had a few issues, but I am confident that the server side is now in place.
Installed the client on my workstation (Win7) seemingly without issue.

When I launch the GUI client on my workstation, it opens and asks me for logon credentials and a server.
Then I get an error dialog:
An error has occurred. The error message is:

Unable to connect to http://spuappwebdvl.spu.cos.local/VaultService. No server was found at the specified URL. Please verify your network settings using the Options dialog under the Tools menu in the Vault GUI Client. Web Exception: The request failed with the error message:
--
<html><head><title>Object moved</title></head><body>
<h2>Object moved to <a href="/VaultService/VaultWeb/Login.aspx?ReturnUrl=%2fVaultService%2fVaultService.asmx">here</a>.</h2>
</body></html>

--.

Per the error, the Web Service is attempting to redirect to the login screen: VaultService/VaultWeb/Login.aspx
This obviously should not happen when I'm using the GUI client and supplying the credentials up front.

Please advise ASAP. Need to get this cleared up before my eval period times out.

Thanks in advance for any reply.
Mick
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lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: GUI Client unable to connect to VaultService

Post by lbauer » Wed Dec 12, 2012 12:05 pm

Check to make sure Anonymous Access is enabled for the Vault services in IIS. In IIS 7.x, you can access this setting by clicking on VaultService in IIS Manager, and double-clicking Authentication for the authentication settings. Check authentication for the other Vault services as well.
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Linda Bauer
SourceGear
Technical Support Manager
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mdavies
Posts: 13
Joined: Wed Dec 12, 2012 9:26 am

Re: GUI Client unable to connect to VaultService

Post by mdavies » Thu May 09, 2013 9:22 am

Thanks Linda,
this issue is now cleared up.
We have purchased the full-on Vault Professional, and are running with it.
Currently migrating very large amounts of source code from Visual SourceSafe.

Mick
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lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: GUI Client unable to connect to VaultService

Post by lbauer » Fri May 10, 2013 8:37 am

Thanks for the update! Let us know if we can be of further assistance.
Linda Bauer
SourceGear
Technical Support Manager
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