Web Client Login Disabled

[sherware]

I just tried to login to our Vault Standard 5.1.2 server from the web interface and got this message:

Login Failed: Your serial number is not a valid serial number. User logins are currently disabled.

How do I fix this?

Phil Sherwood
SherWare, Inc.

[lbauer]

Did you make any changes to you installation? Upgrade? Install Vault Pro?


If not, try this:

Run iisreset from a command prompt on the server machine. There may be cached information that's out of sync with the database.

[sherware]

Resetting IIS fixed it. Thanks!

[lbauer]

Thanks for the update!