Vault Standard 6 Eclipse Plugin

[toredccorp]

I am getting an error "An unknown error occurred during the login process. Please check the Eclipse error log for exceptions (<workspace> /.metadata/.log)" when trying to connect Eclipse to Vault Server. I will include the log (the server hostname is "vault5" but it is actually running vault std version 6). This error is happening on a Windows 8 machine. Eclipse is running "as an administrator".

I checked the versions of things and so far everything matches:
Version: Juno Service Release 1 Build id: 20121004-1855
Vault Eclipse Plugin 6.0.1.598
Vault Client Version 6.0.1.598
Vault Server Version 6.0.1.598

I am able to successfully connect on a Mac v10.8 with the same version of Eclipse and the plugin.

Any ideas on what could be wrong?

[lbauer]

The first thing to check is whether you have the correct plugin. The error you're getting can happen if you're using a Vault Pro plugin to connect to Vault Standard Server.

If you are using Vault Standard, use the URL: http://download.sourcegear.com/Vault/latest/update

[toredccorp]

I double checked all of the versions and I am confident that I am using Vault 6 Standard plugin. I have attached screen shots to verify.

Some other things I tried:
- Installing plugin on 32bit Eclipse
- Installing plugin on 64bit Eclipse
- Installing plugin in Indigo / Juno versions of Eclipse
- Running Eclipse with JDK 1.6 and 1.7 (64 bit)

I am installing the plugin to Eclipse using the manual installation package located here:
http://download-us.sourcegear.com/Vault ... _1_598.zip

I unzip the file and copy the \plugins and \features files into the equivalent directories within Eclipse.

For some reason the package installer through Eclipse is giving me timeout errors when it tries to connect to the URL you provided (see error.png).

Do you think the likely problem could be related to: OS, JDK version, OS file permissions, etc? I am determined to make this work, any advice on where to focus my efforts would be appreciated.

[toredccorp]

Just another update. I tried the following additional items.

1). From a separate computer (that never had Eclipse before) on a separate LAN, I installed Eclipse Juno x64, JDK 1.7 (x64), installed the vault std 6 plugin via the Eclipse package manager and same error.

2). I tried a fresh install on a Windows 7 x64 VM I had (Eclipse x64 Juno, JDK 1.7 x64, vault std 6 plugin) and the same error.

In both cases I used the URL you provided and ran/installed as "Administrator".

[toredccorp]

I found something else that is of significance. I can connect my Eclipse install (Juno x64, 6.0.1.598 plugin, Java 1.7 x64) to your demo vault server located at vaultdemo.sourcegear.com (see: vaultdemo.png).

That server is at version 6.0.0.477 (see: vaultdemo_version.png).

Any machine that I have installed so far can access that server (Win7, Win8, MacOS) all running plugin 6.0.1.598.

[toredccorp]

Ok, so I think I resolved this issue enough for now unless you have some other ideas on this. We force SSL connections here. As soon as I disable that requirement and have the plugin connect non ssl, everything works as planned.

The remaining question I have is why does MacOS succeed with ssl but Windows does not?

Thanks,
Tor

[Beth]

When using SSL with Eclipse, you need to make sure you use the instructions posted here: http://support.sourcegear.com/viewtopic ... 13&t=10526.

Does that help your Windows users?

[toredccorp]

Thanks, that solved my problem.