Help! Clients can't logon. \\\\ issue.

Customer · Post by **Customer** » Thu Sep 23, 2004 2:24 pm

Hi,
I hope someone can help me. I have stood up a SOS PRO 4.0 Server and have everything running fine except clients can't login. When they try to connect in the database list to connect to it is showing 4 \\\\ instead of 2 \\.
The logfile is saying something about
Exception during login: COM Object with CLSID {xxxxxxxxxx} is either not valid or registered.
It's a Win2k Server w SP4 and just loaded .net framework 1.1 to do the install. The resource or domain account used to start the SOS service starts up just fine.
Any thoughts?

lbauer · Post by **lbauer** » Thu Sep 23, 2004 2:53 pm

The \\\\ is correct.

The problem appears to be that you don't have a VSS Client installed on the SOS Server machine.

See this KB article for resolution:

http://support.sourcegear.com/viewtopic.php?t=942