Client locks up with history or label search

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Keith Rogers
Posts: 6
Joined: Fri Jan 23, 2004 10:57 am

Client locks up with history or label search

Post by Keith Rogers » Fri Sep 17, 2004 9:30 am

Vault is locking up on me when I attempt to perform a 'Show History' or 'Show Label' search. I don't even get to the filter window. I have to kill the program with task manager which shows it 'not responding'. The other vault functions - checkin/out, merge, manage files, etc, all continue to work.

The first time of not being able to do a history search I messed around with settings but could not fix it. I deleted and reinstalled the client and history search worked a few times but it has stopped working again. I presume it's something on my computer that's corrupting the client but I don't know how to find out what. Other users in our organization continue to be able to do history searches.

The client is Version 2.0.0 (2120). The OS is Win2k. Hoping for some help,

Keith Rogers
Sarcos Research Corp

Keith Rogers
Posts: 6
Joined: Fri Jan 23, 2004 10:57 am

Post by Keith Rogers » Fri Sep 17, 2004 1:17 pm

We updated our site to 2.0.6 (2219). I have been able to do several history searches now, so perhaps updating has fixed the problem I had. I'll know after a couple of days.

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