Access to the path...is denied

[janselmin]

We are setting up a new pc and whenever we use the 'Get latest version' then try to open the project we get an error 'Access to the path .... is denied. '

We've set the user account on the new pc to match the user accounts on other developer pc's.
The existing developers are able to get latest version and open Visual Studio projects without any issues.

Any ideas on what we've done wrong would be appreciated.

Current developers using Vault Standard Version 5.1.1 (19215)

the new pc is at Vault Standard 5.1.2 (19281)

[Beth]

Is the path listed in the error a local computer path?

What is the computer OS?

If you are on Windows 7 or Vista, try running Vault as administrator and let me know your results.

[janselmin]

The error is a local file path.

We are using Windows 7

We have tried several flavors of who is signed on to windows and also to vault.

When I am signed on to windows, and my user is signed on to vault - no problems.

When the new user is signed on to windows, and vault - we get the error.

When the new user is signed on to windows and my user is signed on to Vault - no problems.

When I am signed on to windows and the new user is signed on to vault - we get the error.

Why would a new Vault user have problems ? Its not clear that the new account in Vault has some issue? I tappears to be the Windows user profile of the new user. I've checked the new Vault account and it has exactly the same setup as all our users. The only difference is a license key for the new user.

We've also pitched 5.1.2 and are using 5.1.1 on all pc's . Same issue.

The new machine is also 64 bit, the rest are 32 - if that matters.

[Beth]

We are taking this discussion offline.
HS: 225013