Undo checkout on web interface doesn't work

[hamish]

I'm having the familar problem of needing to undo the checkout of a colleague who is uncontactable and has accidentally left a file checked out. I tried to use the /vaultservice/Admin/UndoCheckOut.aspx page, but nothing happens when I click on the button. As so often on this web interface, problems are manifested as absolutely nothing happening. No page reload, no error message. I'm using Vault Standard 5.1.2.19281.

[lbauer]

What web browser are you using?

Does this happen from any machine?

Have you tried restarting Vault Server? Use the "iisreset" command from a command prompt on the Vault Server machine.

[hamish]

I've tried it from Firefox and Chrome across two different client machines. I just tried the iisreset but once I'd logged in again nothing had changed.

[lbauer]

I'd suggest we schedule a remote assist session where I can take a closer look. Email me at support at sourcegear.com, Attn: Linda and we'll set something up. Please include a link to this forum post.

[lbauer]

This appears to be a problem caused by a recent Microsoft Windows update to .NET that restricts the number of checkboxes or links on a page. This can affect users whose Undo Checkout page has a hundreds of checkouts. A temporary workaround is to log in as that user with the Vault GUI Client and undo checkout.

We're looking into a solution that would modify the Vault web.config file.

If any other users have run into this, we'd like to know.

[davenovak]

I'm also having this same problem -- I cannot Undo Checkout from any web browser. Do you have a solution for this issue yet?

[lbauer]

See this forum post for a workaround that should allow you to undo the checkouts from the Vault Admin Web Client.

http://support.sourcegear.com/viewtopic ... 703#p67703

[davenovak]

That worked for me -- thanks!

[lbauer]

This will be fixed in Vault 6.0 by changing the design of the Undo Checkout pages.