Another Variation On "Cannot Delete"

[WCHurt]

A project folder ROMS in SOURCE/ROMS cannot be deleted. When in the client the "delete" is taken, then the folder appears in the lower window in preparation for the commit. The commit always fails. If the delete is "undone" then the ROMS project returns to the usual place in the client viewer. Also, attempts to import to the ROMS folder also always fail. Apparently part of the database considers the ROMS folder to not exist but the viewer shows it.

The Vault system is standalone; cannot be connected to the Internet.

The Admin tool does not show the ROMS being present.

The Tech Support client data are at the end of this.

Messages:
[1/31/2012 7:09:37 AM] Version Check: This Vault Standard client is version 5.1.2.19281
[1/31/2012 7:09:37 AM] Version Check: Your server is version 5.1.2.19281
[1/31/2012 7:09:37 AM] Version Check: An error occurred when trying to retrieve version.xml file from the SourceGear website
[1/31/2012 7:13:28 AM] Preparing data to begin transaction
[1/31/2012 7:13:28 AM] Beginning transaction
[1/31/2012 7:13:28 AM] Item $/SOURCE/ROMS caused the transaction to fail: The object could not be found. It may have been deleted, moved or renamed.
[1/31/2012 7:13:28 AM] Transaction failed

Log:
Shows the deleted and then the commit request:
The attempt to commit the deleted comes up with "The Check In/
Commit transaction failed. See the message pane for details.

Message Pane:
1/31/2012 7:09:37 AM] Version Check: This Vault Standard client is version 5.1.2.19281
[1/31/2012 7:09:37 AM] Version Check: Your server is version 5.1.2.19281
[1/31/2012 7:09:37 AM] Version Check: An error occurred when trying to retrieve version.xml file from the SourceGear website
[1/31/2012 7:13:28 AM] Preparing data to begin transaction
[1/31/2012 7:13:28 AM] Beginning transaction
[1/31/2012 7:13:28 AM] Item $/SOURCE/ROMS caused the transaction to fail: The object could not be found. It may have been deleted, moved or renamed.
[1/31/2012 7:13:28 AM] Transaction failed
[1/31/2012 7:16:20 AM] Preparing data to begin transaction
[1/31/2012 7:16:20 AM] Beginning transaction
[1/31/2012 7:16:20 AM] Item $/SOURCE/ROMS caused the transaction to fail: The object could not be found. It may have been deleted, moved or renamed.
[1/31/2012 7:16:20 AM] Transaction failed

Log:
# SourceGear Vault Server
----1/31/2012 7:13:28 AM admin--nato-awacs-3(10.90.6.235)--SSL Disabled (bc396e08-e56e-4987-a217-2a5266a42a2b) BeginTx returned: FailObjPathInvalid
----1/31/2012 7:13:28 AM admin--nato-awacs-3(10.90.6.235)--SSL Disabled (bc396e08-e56e-4987-a217-2a5266a42a2b) Delete: $/SOURCE/ROMS returned: FailObjPathInvalid
----1/31/2012 7:16:20 AM admin--nato-awacs-3(10.90.6.235)--SSL Disabled (87f9673e-fcc5-44af-b510-b8fa88a0792f) BeginTx returned: FailObjPathInvalid
----1/31/2012 7:16:20 AM admin--nato-awacs-3(10.90.6.235)--SSL Disabled (87f9673e-fcc5-44af-b510-b8fa88a0792f) Delete: $/SOURCE/ROMS returned: FailObjPathInvalid

If the deletion is "undone" then the ROMS folder re-appears in the project tree as before. When there, no
imports to that folder will work. There needs to be some way to get rid of the ROMS folder.

A partial log file entry for an import to the ROMS directory shows:
Import failed

Item $/SOURCE/ROMS/ROMS caused the transaction to fail: The object could not be found. It may have been deleted, moved or renamed.
Transaction failed
Item $/SOURCE/ROMS/ROMS caused the transaction to fail: The object could not be found. It may have been deleted, moved or renamed.
Transaction failed
Item $/SOURCE/ROMS/ROMS/4KBOOT caused the transaction to fail: The object could not be found. It may have been deleted, moved or renamed.
Transaction failed

Here's the client tech support information:
Client Information
Vault Standard Client Version: 5.1.2.19281
.NET Framework Version: 2.0.50727.3082
Operating System: Microsoft Windows XP Professional
Service Pack: 3.0
OS Version: 5.1.2600
Total Physical Memory: 1.93 GB
Time Zone: (GMT+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna

Server Information
Server Version: 5.1.2.19281
.NET Framework Version: 2.0.50727.3082
Operating System: Microsoft Windows XP Professional
Service Pack: 3.0
OS Version: 5.1.2600
Timezone: (GMT+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna
SQL Version: Microsoft SQL Server 2005 - 9.00.3042.00 (Intel X86)

[lbauer]

It looks like the projectc has already been deleted, but the Vault client is still using tree data from the client-side cache.

I'd suggest deleting the client-side cache, as it appears to be out of sync with the database. Close any open clients first.

http://support.sourcegear.com/viewtopic ... 13&t=11513

Let me know if this does not resolve the problem.

[WCHurt]

Thank-you -- the cache was the problem.

[lbauer]

Thanks for the update. That's good news. : )