SOS 402 hangs

kendrewp · Post by **kendrewp** » Mon Sep 13, 2004 5:18 am

Peridically when initially connecting with SOS, SOS gets to the point of logging in and then hangs. I believe that most of the time the hang occurs when VS.Net is running and I attempt to bring up SOS.

It is not consistent. The one thing I have noticed in the log file is the following message:

310: Exception: Index was outside the bounds of the array

It is difficult to determine if the two coincide.

Thanks
Kendrew

lbauer · Post by **lbauer** » Tue Sep 14, 2004 11:52 am

If you are making two connections to the SOS Server, you could be experiencing a concurrency crash. See this KB article for more information:

http://support.sourcegear.com/viewtopic.php?p=6706

kendrewp · Post by **kendrewp** » Wed Sep 15, 2004 3:19 pm

We are using 6.0d and the registry setting is set to Both as described in the documents. The registry setting has been set to both for some time now and the problem is still occuring.

lbauer · Post by **lbauer** » Wed Sep 15, 2004 3:33 pm

The next time you experience the hang, could you email me a copy of the SOS Server log file? It's log.txt and is in the SOS Server directory.

You probably should enable verbose logging, since that would provide more information:

http://support.sourcegear.com/viewtopic.php?t=463

Email to myname@sourcegear.com, with myname being Linda. Please reference this post.

SourceGear Support

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