proxy issues

travis_thelen · Post by **travis_thelen** » Mon Sep 13, 2004 10:27 am

We have a collaborator trying to access our repository through a proxy.

Here are the specifics:

1. Cisco CDN proxies running verson 5.x

2. Navigating to http://VAULTSERVER/VaultService/VaultService.asmx works

3. Using the Vault client DOES NOT work

Any help/suggestions is appreciated.

I ran a packet sniffer to see what is happening

> The application sends this to the web proxy:
>
> POST http://216.27.182.36/VaultService/VaultService.asmx
> <http://216.27.182.36/VaultService/VaultService.asmx> HTTP/1.1
> User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; MS Web Services Client
> Protocol 1.1.4322.573)
> Content-Type: text/xml; charset=utf-8
> SOAPAction: "http://www.sourcegear.com/schemas/vault/Logout
> <http://www.sourcegear.com/schemas/vault/Logout> "
> Content-Length: 304
> Expect: 100-continue
> Proxy-Connection: Keep-Alive
> Host: 216.27.182.36
>
> <?xml version="1.0" encoding="utf-8"?><soap:Envelope
> xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"
> xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
> xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Body><Logout
> xmlns="http://www.sourcegear.com/schemas/vault"
> /></soap:Body></soap:Envelope>
>
> The client is returned this:
>
> HTTP/1.0 417 Expectation Failed
> Proxy-Connection: Close
>
> <HTML><HEAD>
> <TITLE>ERROR: The requested URL could not be retrieved</TITLE>
> </HEAD><BODY> <H2>The requested URL could not be retrieved</H2> <HR>
> <P> The following error was encountered:
> <BLOCKQUOTE>
> Expectation Failed
> </BLOCKQUOTE>
> </UL>
> </P>
>
> <br clear="all">
> <hr noshade size=1>
> Generated Tue, 31 Aug 2004 14:07:03 GMT by (<a
> href="http://www.cisco.com/">Application and Content Networking System
> Software 5.1.1</a>) </BODY></HTML>
>

Post by **jeremy_sg** » Mon Sep 13, 2004 12:04 pm

travis,

What are his proxy settings in Vault? Can you have him send a screenshot of his Tools->Options->Network Settings dialog (assuming tha the is running Vault 2.0.4 or later)? Can the proxy be bypassed for the Vault server?

travis_thelen · Post by **travis_thelen** » Mon Sep 13, 2004 5:21 pm

Here are the images.

The proxy cannot be bypassed - corporate policy.

Post by **jeremy_sg** » Tue Sep 14, 2004 9:07 am

travis,

I didn't see the images in your post. I've sent you a private message with my email address. Please sed the images to me.

travis_thelen · Post by **travis_thelen** » Wed Sep 15, 2004 10:59 am

Jeremy,

I sent the images in an email - let me know if you got them.

Travis