4.0.2 server won't checkin/add large (16M+) file

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HankFay

4.0.2 server won't checkin/add large (16M+) file

Post by HankFay » Thu Sep 09, 2004 10:37 pm

The message is that the operation failed. Here are the errors from the logfile. Is this a known problem?

9/10/04 12:39:01 AM - UncompressFile exception: Exception of type System.OutOfMemoryException was thrown.
9/10/04 12:39:01 AM - 9/10/04 12:39:01 AM - Server Exception (400): OPERATION_FAILED
9/10/04 12:39:01 AM - 1: Server Error: 400

corey
Posts: 250
Joined: Tue Dec 30, 2003 10:13 am

Post by corey » Fri Sep 10, 2004 7:56 am

How much RAM do you have on your SOS Server machine?

Are there lots of other services and applications running on the Server?
Corey Steffen
SourceGear LLC

HankFay

Post by HankFay » Fri Sep 10, 2004 8:31 am

1G of Ram; SQL Server is present but turned off.

When I turn off 4.0.2 and put 3.5.3 back on, the files can check in without a problem.

This is, as you can imagine, a huge problem: the biggest files we have are the entity-relationship design tool files on which all our work is based.

thanks,

Hank Fay

corey
Posts: 250
Joined: Tue Dec 30, 2003 10:13 am

Post by corey » Fri Sep 10, 2004 8:43 am

Okay, we're looking into it now. Will you be able to use 3.5 temporarily?
Corey Steffen
SourceGear LLC

HankFay

Post by HankFay » Fri Sep 10, 2004 9:15 am

I can use 3.5 to do the checkin; but we only have V4 licenses to cover the company (which got dispersed by Hurricane Charley, so we went from a partial 3.5 SOS installation, to an "everyone on SOS" V4 installation in 1 day).

If you need access to the system to see what is happening, you have my information on file; look for Fay in zipcode 34108.

corey
Posts: 250
Joined: Tue Dec 30, 2003 10:13 am

Post by corey » Fri Sep 10, 2004 9:22 am

Try turning off compression in 4.0 and see if that makes a difference.
Corey Steffen
SourceGear LLC

HankFay

Problem Fixed with .NET 1.1 SP1

Post by HankFay » Fri Sep 10, 2004 12:10 pm

After finding that I could checkin/add that same file to another SOS database on a Win2K3 machine, I updated this server (out last NT4 server) to .NET 1.1 SP1, which appears to have fixed the problem.

Thanks for your quick responses.

Hank

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