Cannot upload file type

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LaurenBurr
Posts: 3
Joined: Mon Jun 27, 2011 9:13 am

Cannot upload file type

Post by LaurenBurr » Mon Jun 27, 2011 9:20 am

Vault Standard Version 5.1.1 (19215)
I am trying to upload some help files. The files with .msha or .mshc extensions will not upload. Every other file will work just fine. I tried adding all of them into a zip file but that will not upload either. The message says "The server had an error processing the file upload but did not return an error header. The remote server returned an error (404) Not Found"
What can I do to upload these files ?
Thanks
Lauren

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Cannot upload file type

Post by Beth » Mon Jun 27, 2011 10:37 am

What are the size of the files?

What happens if you try to add just one small file? Does that upload?
Beth Kieler
SourceGear Technical Support

LaurenBurr
Posts: 3
Joined: Mon Jun 27, 2011 9:13 am

Re: Cannot upload file type

Post by LaurenBurr » Tue Jun 28, 2011 1:01 pm

The file that won't upload is aprox 51M. Is aprox 51M. All other files upload just fine.


btw I forgot to include this before
Client Information
Vault Standard Client Version: 5.1.1.19215
.NET Framework Version: 2.0.50727.4959
Operating System: Microsoft Windows 7 Enterprise
Service Pack: 0.0
OS Version: 6.1.7600
Total Physical Memory: 12 GB
Time Zone: (UTC-08:00) Pacific Time (US & Canada)

Server Information
Server Version: 5.1.1.19215
.NET Framework Version: 2.0.50727.4952
Operating System: Microsoft Windows Server 2008 R2 Standard
Service Pack: 0.0
OS Version: 6.1.7600
Timezone: (UTC-08:00) Pacific Time (US & Canada)
SQL Version: Microsoft SQL Server 2008 (SP2) - 10.0.4000.0 (X64)




License Information
3 serial number(s):
1 of 3: 1 full users, permanent
2 of 3: 1 full users, permanent
3 of 3: 6 full users, permanent

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Cannot upload file type

Post by Beth » Tue Jun 28, 2011 2:21 pm

The first thing you might try is Chunked Encoding. That is set in the Vault Tools - Options - Network Settings. Let me know your results after trying that.
Beth Kieler
SourceGear Technical Support

LaurenBurr
Posts: 3
Joined: Mon Jun 27, 2011 9:13 am

Re: Cannot upload file type

Post by LaurenBurr » Wed Jun 29, 2011 1:26 pm

That did it. All files upload successfully now.
Thanks
Lauren

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Cannot upload file type

Post by Beth » Wed Jun 29, 2011 3:39 pm

Thanks for the update.
Beth Kieler
SourceGear Technical Support

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