Upgrade Server to 5.1

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cpacosta
Posts: 2
Joined: Thu Apr 14, 2011 11:34 am

Upgrade Server to 5.1

Post by cpacosta » Wed May 18, 2011 3:50 pm

I have run the 5.1 Vault Standard on my client and the server but get the following:
[5/18/2011 4:38:20 PM] Version Check: This Vault Standard client is version 5.1.1.19215
[5/18/2011 4:38:20 PM] Version Check: Your server is version 5.0.3.18802
[5/18/2011 4:38:20 PM] Version Check: SourceGear recommends that the client and server be the same version.
[5/18/2011 4:38:20 PM] Version Check: The following information was retrieved from the SourceGear website. No information was sent to SourceGear. You can disable this part of the version check from the Options dialog.
[5/18/2011 4:38:20 PM] Version Check: The most recent Server release is version 5.1.1.19215

What step am I missing? Do you have a document on "How to install the upgrade" I should be following?

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Upgrade Server to 5.1

Post by Beth » Wed May 18, 2011 4:07 pm

Our upgrading guide is posted here: http://support.sourcegear.com/viewtopic ... 13&t=11648&.

Did you upgrade from Vault 5.0.3?

What does the Vault homepage say at http://<your Vault server>/vaultservice?
Beth Kieler
SourceGear Technical Support

cpacosta
Posts: 2
Joined: Thu Apr 14, 2011 11:34 am

Re: Upgrade Server to 5.1

Post by cpacosta » Thu May 19, 2011 11:30 am

We are currently on 5.0.3 and I am trying to upgrade the server to 5.1. Just not having any luck.

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Upgrade Server to 5.1

Post by Beth » Thu May 19, 2011 1:10 pm

I'll need to see your vault_install.log found at %temp%. Could you send an email to support at sourcegear.com (attn: Beth) with a link to this forum thread and the install log?
Beth Kieler
SourceGear Technical Support

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