Error running command line client

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robe070
Posts: 176
Joined: Wed Feb 06, 2008 7:42 pm

Error running command line client

Post by robe070 » Tue Oct 19, 2010 5:02 pm

We are getting an error running the command line client version 5.0.3.18802. Can you tell us why it may be occurring?

Below is the client output and attached is the server log.

<vault>
<!--An error occurred reading from the download stream ("The operation has timed out."), retrying...-->
<!--An error occurred reading from the download stream ("The operation has timed out."), retrying...-->
<!--An error occurred reading from the download stream ("The operation has timed out."), retrying...-->
<!--Too many errors were encountered downloading files. Some files may not have been updated.-->
<!-- Fetched $/VL/Trunk/work/Development.sln-->
<!-- Fetched $/VL/Trunk/work/Runtime.sln-->
<!-- Fetched $/VL/Trunk/work/PreviewTemplateProcessor.sln-->
<snip>
<!-- Fetched $/VL/Trunk/work/x_win95/x_lansa/source/x_varstr.h-->
<!-- Fetched $/VL/Trunk/work/x_win95/x_lansa/source/x_fun5.c-->
<!-- Fetched $/VL/Trunk/work/x_win95/x_lansa/source/x_dbm_i.def-->
<result>
<success>True</success>
</result>
</vault>
Attachments
VaultError.txt
Server log at about the time the client error occurred
(27.03 KiB) Downloaded 215 times
regards

Rob Goodridge
LANSA Pty Ltd
Software Made Simple
Vault 5.0.3

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Error running command line client

Post by lbauer » Wed Oct 20, 2010 8:15 am

Did this command work previously, or did it never work properly?

Could something be interfering with or closing the connection between server and client?

Can you do the get with the Vault GUI Client, logging in as the same user used by the Command Line Client?
Linda Bauer
SourceGear
Technical Support Manager

robe070
Posts: 176
Joined: Wed Feb 06, 2008 7:42 pm

Re: Error running command line client

Post by robe070 » Wed Oct 20, 2010 3:19 pm

This works intermittently. Most of the time it works, and has worked without fail for 2 years every night. Recently it has become more unreliable. So, I'm interested in what the causes might be so I can fix it.
regards

Rob Goodridge
LANSA Pty Ltd
Software Made Simple
Vault 5.0.3

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Error running command line client

Post by lbauer » Thu Oct 21, 2010 10:59 am

It could be a problem with the client-side cache being sync with the database. You can try resetting the cache.
http://support.sourcegear.com/viewtopic ... 13&t=11513

Sometimes a bad spot on disk causes a problem with the download. You could also try setting a new working folder.
Linda Bauer
SourceGear
Technical Support Manager

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