webhost4life migration => "serial number not valid". Ideas?

[ToddKurland]

Hi,

Any ideas for a workaround? I get this message when i try to log in from client or admin. I get this whether I put in a valid user/pass or invalid user/pass.

"Your serial number is not a valid serial number. User logins are currently disabled."

Webhost4life migrated me to a new server.

Any ideas?

Thanks, Todd

[Beth]

Check the server's date and time. Is it set correctly?

How was the migration to a different server performed?

Are you able to access the Vault Server Log? If so, what error is showing at the end of the log?