SourceOffsite Product License Keys

[selestin.k.thomas]

Hi;

I have sourced Source Offsite licenses yesterday and I have received email with keys. When I try to enter keys in server today, I get error message "You have entered invalid serial number".

I had opened our server and clicked SourceOffsite Server Manager 3.5.1 - > Serial Number - Add. I am getting the error as Invalid Serial Number. Please help

[lbauer]

Your licenses are for SOS Version 5.0, which are not backward compatible with SOS 3.5 Server. Contact our sales department to exchange them for 3.5 licenses. You also sent an email to support which I'll forward to Sales.

[selestin.k.thomas]

I hope you have forwarded the mail to Sales team. If I need to forward the mail to sales team, kindly give their email address.

Thanks for your support

[lbauer]

I did forward your email to sgstore@sourcegear.com.

Also, be aware that we will be discontinuing support for SOS 3.5 later this year, so you might consider upgrading to maintain support.