Admin Web Interface timing out

If you are having a problem using Vault, post a message here.

Moderator: SourceGear

Post Reply
jstarbird
Posts: 146
Joined: Wed Jul 22, 2009 11:49 am

Admin Web Interface timing out

Post by jstarbird » Wed Jan 06, 2010 7:09 pm

Is there a setting I can change to increase the timeout period for the Admin pages?
I am having an issue right now with Folder Security, when I set the permissions for a user and select Update it will just sit for several minutes and then error saying it Timed Out. If I browse back to the same Folder and the changes I made have been applied so it isn't a database timeout but rather a timeout from the browser to IIS. Nothing is shown in the Vault logs, I have it set Debug output.

This is for a large repository btw with a large tree as well.


Thanks,
J

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Admin Web Interface timing out

Post by lbauer » Thu Jan 07, 2010 9:51 am

What version of IIS are you using?
Linda Bauer
SourceGear
Technical Support Manager

jstarbird
Posts: 146
Joined: Wed Jul 22, 2009 11:49 am

Re: Admin Web Interface timing out

Post by jstarbird » Thu Jan 07, 2010 1:21 pm

This is IIS 6 on a Windows 2003 64bit Server.

btw, it only timesout on Folders that have medium to a lot of child folders/files. On small folders in the same repository and same main branch it works quickly.


Thanks,
J

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Admin Web Interface timing out

Post by lbauer » Thu Jan 07, 2010 1:46 pm

We have a document that shows suggested settings for IIS. You can compare your settings with these and adjust accordingly. I can send it to you.

Send an email to support at sourcegear.com, Attn: Linda. Please include a link to this forum post.
Linda Bauer
SourceGear
Technical Support Manager

Post Reply