can't restore a database

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jmagaram
Posts: 25
Joined: Wed May 21, 2008 11:17 am

can't restore a database

Post by jmagaram » Tue Nov 10, 2009 12:50 pm

i installed vault 5.0.1. i backed up the empty database. i then imported some vault data using Folder Import/Export. now i tried to restore the original empty database but i get this error: "Unable to restore the database: A database error has occured (FailDBFault)" how do i determine what the specific problem is?

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
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Re: can't restore a database

Post by Beth » Tue Nov 10, 2009 4:51 pm

Could you look inside your Vault Server Log for a more detailed error and post it?
Beth Kieler
SourceGear Technical Support

jmagaram
Posts: 25
Joined: Wed May 21, 2008 11:17 am

Re: can't restore a database

Post by jmagaram » Tue Nov 10, 2009 6:42 pm

----11/10/2009 4:40:53 PM admin--fe80::a817:7edd:4c1:660c%13(fe80::a817:7edd:4c1:660c%13)--SSL Disabled VaultLib.VaultDbException: Error in the application.
at VaultServiceAPILib.VaultAdminServiceAPI.ListBackups(VaultBackupColl& vBackupColl)
at VaultWebLib.BackupData.Select(String sortExpression) at VaultServiceAPILib.VaultAdminServiceAPI.ListBackups(VaultBackupColl& vBackupColl)
at VaultWebLib.BackupData.Select(String sortExpression)

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: can't restore a database

Post by Beth » Wed Nov 11, 2009 11:31 am

Is that the only error?

Can you post the entire log or maybe send your log in an email to support at sourcegear.com (attn: Beth) with a link to this forum thread?
Beth Kieler
SourceGear Technical Support

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