Installing Vault 3.1.9 on Windows 7 breaks IE 8

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Imar Spaanjaars
Posts: 9
Joined: Thu Dec 09, 2004 9:55 am

Installing Vault 3.1.9 on Windows 7 breaks IE 8

Post by Imar Spaanjaars » Mon Aug 17, 2009 2:32 pm

Hi there,

I just installed Vault 3.1.9 on a clean Windows 7 installation and now IE 8 is broken. Pop-ups no longer work, and "Open in new Window" and "Open in Tab" cause just an empty tab to appear. I am pretty sure it's Vault as I can reproduct it on every machine with Windows 7 on it, virtual or not.

Is this a known issue? And is there a work around? I know it's not supported on Windows 7 officially (or at least it wasn't some time ago) but I need the older version in order to support clients who haven't upgraded. I could probably virtualize Vault in XP Mode but I am pretty sure Visual Studio is not going to like that ;-)

Any ideas, hints or tips or more than welcome.

Cheers,

Imar

kevininnz
Posts: 4
Joined: Mon Aug 17, 2009 8:51 pm

Re: Installing Vault 3.1.9 on Windows 7 breaks IE 8

Post by kevininnz » Mon Aug 17, 2009 8:59 pm

After uninstalling Vault 3.0 I still had this issue on my Windows 7, but I have found a registry fix for this issue. This fix also fixes the SQL Management Studio 2008 issue that Vault also causes under Windows 7.

WARNING: This may break your Vault install as I havn't tested it with Vault installed. I am now running Vault in a Virtual PC (XP) to get around running it under Windows 7.

The fix is:

[COPY FROM]
Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\Interface\{6D5140C1-7436-11CE-8034-00AA006009FA}]
@="IServiceProvider"

[HKEY_CLASSES_ROOT\Interface\{6D5140C1-7436-11CE-8034-00AA006009FA}\NumMethods]
@="4"

[HKEY_CLASSES_ROOT\Interface\{6D5140C1-7436-11CE-8034-00AA006009FA}\ProxyStubClsid32]
@="{A4A1A128-768F-41E0-BF75-E4FDDD701CBA}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6D5140C1-7436-11CE-8034-00AA006009FA}]
@="IServiceProvider"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6D5140C1-7436-11CE-8034-00AA006009FA}\NumMethods]
@="4"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6D5140C1-7436-11CE-8034-00AA006009FA}\ProxyStubClsid32]
@="{A4A1A128-768F-41E0-BF75-E4FDDD701CBA}"
[COPY TO]

Imar Spaanjaars
Posts: 9
Joined: Thu Dec 09, 2004 9:55 am

Re: Installing Vault 3.1.9 on Windows 7 breaks IE 8

Post by Imar Spaanjaars » Tue Aug 18, 2009 1:35 pm

Hi Kevin

Many thanks for that. I already saw the answer in the other thread about this issue and I was just about to try it out when I saw this post.

I ghosted my machine just to be sure, installed Vault, confirmed IE was suffering from the issue and then modified the registry as per your instructions. Immediately, IE started working again and so far Vault seems to behave OK as well.

Maybe someone from Source Gear can confirm this is the "right" fix for the problem and that it won't introduce any problems with Vault in the long run?

Cheers and thanks again,

Imar

kevininnz
Posts: 4
Joined: Mon Aug 17, 2009 8:51 pm

Re: Installing Vault 3.1.9 on Windows 7 breaks IE 8

Post by kevininnz » Tue Aug 18, 2009 3:35 pm

Hi Imar,

Good to know that you can install Vault and just do my registry fix to solve the IE issue. I'll give that a go as well and confirm if it also works for me and that it also fixes the other two issues I had as well.

cheers
Kevin

kevininnz
Posts: 4
Joined: Mon Aug 17, 2009 8:51 pm

Re: Installing Vault 3.1.9 on Windows 7 breaks IE 8

Post by kevininnz » Tue Aug 18, 2009 4:13 pm

Hi Imar,

I can confirm that my registry fix works for all 3 issues with my Vault 3.0 still installed.

Can someone at Sourcegear confirm that this fix doesn't break any functionality in Vault?

cheers
Kevin

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Installing Vault 3.1.9 on Windows 7 breaks IE 8

Post by lbauer » Fri Aug 28, 2009 3:17 pm

Can someone at Sourcegear confirm that this fix doesn't break any functionality in Vault?
Vault 3.1.9 is not supported on Windows 7. It might be possible for workarounds to get it functional, but without extensive testing, we can't guarantee everything will work properly. It's not the best use of our time to test old versions because if there are problems with Vault and newer technology, we would not make any fixes to the older versions.

Full support of Vault with Windows 7 is available in Vault 5.0, released a few weeks ago; we recommend upgrading to ensure compatibility with the newer OS's and new releases of other software used with Vault, like Visual Studio and SQL Server.
Linda Bauer
SourceGear
Technical Support Manager

MadHatter
Posts: 1
Joined: Tue May 10, 2011 3:10 pm

Re: Installing Vault 3.1.9 on Windows 7 breaks IE 8

Post by MadHatter » Tue May 10, 2011 3:12 pm

just to update this fix for the x64 windows 7 user out there:

Code: Select all

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\Interface\{6D5140C1-7436-11CE-8034-00AA006009FA}]
@="IServiceProvider"

[HKEY_CLASSES_ROOT\Interface\{6D5140C1-7436-11CE-8034-00AA006009FA}\NumMethods]
@="4"

[HKEY_CLASSES_ROOT\Interface\{6D5140C1-7436-11CE-8034-00AA006009FA}\ProxyStubClsid32]
@="{A4A1A128-768F-41E0-BF75-E4FDDD701CBA}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\Interface\{6D5140C1-7436-11CE-8034-00AA006009FA}]
@="IServiceProvider"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\Interface\{6D5140C1-7436-11CE-8034-00AA006009FA}\NumMethods]
@="4"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\Interface\{6D5140C1-7436-11CE-8034-00AA006009FA}\ProxyStubClsid32]
@="{A4A1A128-768F-41E0-BF75-E4FDDD701CBA}"

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Installing Vault 3.1.9 on Windows 7 breaks IE 8

Post by lbauer » Mon May 16, 2011 9:33 am

Thanks for the update.

A reminder to other users: Only Vault 5.x and later is fully supported on Windows 7/IE 8
Linda Bauer
SourceGear
Technical Support Manager

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