Shadow folders not updating --- error during creation

jmlange · Post by **jmlange** » Tue Jul 13, 2004 9:02 am

I set up shadow folders to a local share on our Vault server about 4 weeks ago. All was working well and smoothly at that time.

Today I find that not everything that has been shadowed is getting updated. I tried to delete the shadow associations and recreate them. Now in the recreation process I get the error message "The attempt to download the files from the shadowed folder failed. Please check the shadow folder's error log for more information."

However, the Shadowfolder.log file doesn't give any error information for that creation attempt.

Help? What more information can I provide here? Oh yeah, the vault service is running on a Windows 2000 Server with SP4.

TIA,
Jan

Post by **jclausius** » Thu Jul 15, 2004 7:31 am

Jan:

Is the machine a Primary Domain Controller (PDC)?

Do you know the Vault Shadow Folder Service's process account? Assuming it is not a PDC, is it the Local aspnet account?

Can you check security permissions on the folder for the Shadow Folder process account?