CheckInProject gives me a return code of 0x05 and crashes

[wcarthur]

Hi,

In doing a project checkin using soscmd.exe, the program crashes (I get a windows dialog box that says: "soscmd.exe has encountered a problem and needs to close. We are sorry for the inconvenience." and prompts me for an action.

Also, I get a return code of 0x5.

Heres the log output:
7/13/2004 11:36:59 AM - Connection accepted from XX.xxx.xx.xx:xxxx on local address xx.xx.xxx.xxx:xxxx, session id is 131.
7/13/2004 11:36:59 AM - 131: Enter Authorized()
7/13/2004 11:36:59 AM - 131: Connection from: xxxxxxxx.xxx.xxxx.intel.com (xx.xxx.xx.xx)
7/13/2004 11:36:59 AM - 131: Preparing to send the list of databases...
7/13/2004 11:36:59 AM - 131: Sending the challenge to the client.
7/13/2004 11:36:59 AM - 131: Sending the challenge message body to the client.
7/13/2004 11:36:59 AM - 131: Waiting for the client's response...
7/13/2004 11:36:59 AM - 131: Reviewing the client's response...
7/13/2004 11:36:59 AM - 131: Process the client's non-crypto login request.
7/13/2004 11:36:59 AM - 131: Enter Login()
7/13/2004 11:36:59 AM - 131: User 'wcarthur' requesting to login to database '\\xxxxxxxxxx\xxxxxx\SV_VSS60\srcsafe.ini'
7/13/2004 11:36:59 AM - 131: Client is speaking protocol version 2.0

7/13/2004 11:36:59 AM - 131: Open the database.
7/13/2004 11:37:00 AM - 131: 'wcarthur' connected to database \\xxxxxxxxxxx\xxxxxxx\SV_VSS60\srcsafe.ini
7/13/2004 11:37:00 AM - 131: Exit Login()
7/13/2004 11:37:00 AM - 131: Received message number 101.
7/13/2004 11:37:00 AM - 131: Enter GetProjectTree()
7/13/2004 11:37:00 AM - 131: GetProjectTree project: $/calistoga/fulsimSrc
7/13/2004 11:37:00 AM - 131: Exit GetProjectTree(): $/calistoga/fulsimSrc
7/13/2004 11:37:01 AM - 131: Received message number 102.
7/13/2004 11:37:01 AM - 131: Enter GetFileList()
7/13/2004 11:37:01 AM - 131: Ignore remote dates = False
7/13/2004 11:37:01 AM - 131: GetFileList project: $/calistoga/fulsimSrc
7/13/2004 11:37:01 AM - 131: Exit GetFileList(): $/calistoga/fulsimSrc
7/13/2004 11:37:01 AM - 131: Time to execute: 0 minutes, 0 seconds, 78 milliseconds.
7/13/2004 11:37:06 AM - 131: Exception: An existing connection was forcibly closed by the remote host
7/13/2004 11:37:06 AM - 131: Error processing client request: at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags)
at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 size, SocketFlags socketFlags)
at ClassicService.ProtocolMessage.ParseStream(Socket socket, Crypto crypto)
at ClassicService.Client.GetMessage()
7/13/2004 11:37:06 AM - 131: Enter KillConnection()
7/13/2004 11:37:06 AM - 131: User wcarthur disconnected from xxxxxxxx.xxx.xxxxx.intel.com.
7/13/2004 11:37:06 AM - 131 - Exit KillConnection()

Also, can you email me something that explains the return codes in more detail? I don't know which are status and which are error codes. And I don't know the meaning of them.

Also, what's the meaning of error code 0x5? It's not listed in the error codes .

Thanks,
Will Arthur

[wcarthur]

Haven't received any response from you guys, and I'm pretty stuck.

Now I'm getting the same symptoms on undoCheckout and some other commands.

I've looked through most of the support issues on your web site and tried a few suggestions that looked like they might be related. We also tried stopping the server, deleting the log file, and restarting the server. Still fails the same way.

I'm currently using the trial version of sourceOffSite, and we are planning on purchasing a bunch of copies, depending on the outcome of my efforts to integrate it into our build process. I really like sourceOffSite when its working, and I need to get this working so that I can justify this to my management.

Is there a number I can call to get support for these issues?

Thanks,
Will Arthur

[Guest]

There's a lot of verbiage in the debug SOS logs, but it doesn't always tell us what's actually going on. Some of these messages come from the SourceSafe API. We're not familiar with the 0x5 return code.

The primary information is this:

7/13/2004 11:37:06 AM - 131: Exception: An existing connection was forcibly closed by the remote host

After which the server is dealing wtih the closed connection. The "forcible" close is most likely the client crashing.

We've had a few reports of the CLC crashing, but haven't been able to pin down a particular cause.

Can you perform this same operation with the SOS GUI Client?

Could you email me a copy of the command you are running? We can try running a similar command against our own SOS installation. If you need to reach Support by phone, you can call 217-356-0105 x700.

[lbauer]

Sorry, I wasn't logged in. You can email the command to linda@sourcegear.com.

[wcarthur]

Linda,

I sent you a few emails re my findings on this issue.

I wanted to talk to someone on the phone about it, but the phone number you gave me doesn't work. Is there a different number where I can call you?

Thanks,
Will

[lbauer]

We are currently working off-line on this issue with wcarthur.