trouble connecting to server

[willcas]

Hi ,

I had source gear VAULT installed and working and my client machine had to be rebuilt so I lost the settings.
Now I have reinstalled the VAULT client I cant connect to the server and get the following message.

Unable to connect to http://server/VaultService. No server was found at the specified URL. Please verify your network settings using the Options dialog under the Tools menu in the Vault GUI Client. Web Exception: The request failed with HTTP status 404: Not Found.

I've been assured that the remote server hasnt been updated. Where should I start debugging/checking client or server?

Will

[Beth]

Start by pulling up a browser, such as Internet Explorer, on your Vault server and try the following addresses:

Code: Select all

http://localhost/vaultservice

and

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http://localhost/vaultservice/vaultservice.asmx

If you have multiple websites on that machine, then localhost might not be pointing to Vault. In that case, try using the server name or IP address in place of localhost. What are your results?

If those URLs work on the server, then try from your client machine. You will need to use either the machine name, FQDN, or IP address in place of localhost when trying to connect from your client. What are your results from there?

There is a good KB article on this error posted here: Troubleshooting "Unable to connect to server". For more information, check out our Vault KB article index.