Too few licenses error?

[obrion]

We have a Fortress installation that has been installed and working fine for quite some time. Suddenly today we started getting the following error:

You have more active web-only users than valid licenses. User accounts are disabled until the "admin" user deactivates some users.

I checked on the server and we have fewer web only users than we have valid licenses, so that would not appear to be the problem. Any ideas what else would cause this?

Robert O'Brion
AT&T Labs

[lbauer]

Try restarting IIS. There may be a problem with information cached by the server. You can use the iisreset command from a command prompt. Let me know if this does not resolve the problem.