WIT crashing VS

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ddill
Posts: 7
Joined: Tue Mar 31, 2009 7:44 am

WIT crashing VS

Post by ddill » Tue Mar 31, 2009 7:55 am

When I choose View-Fortress-Fortress Work Item Tracking my initial Fortress window is totally blank. If I dock it I then see the two projects, which I have created in the web client. If I right click on one of the projects and choose "Add Item" I get an "Index was outside the bounds of the array." error and VS closes.

I have no items added to either project. I cannot add them from the web client because I get a "Error 500: The Server is unable to process your request, click the login button to go back to the login page" when I try.

I also see none of the drop downs populated other than assignee, resolver, and category.

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: WIT crashing VS

Post by lbauer » Tue Mar 31, 2009 8:55 am

What version of Fortress and Visual Studio are you using?

Could you send me copies of the log files -- sgvault.log and fortress.log? The logs are in %windir%\temp\sgvault and SGFortress on the Fortress server machine. Send the logs zipped up to support at sourcegear.com, Attn: Linda. Please include a link to this forum post.
Linda Bauer
SourceGear
Technical Support Manager

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