Error uploading wmv file as part of web site solution

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billfogg
Posts: 3
Joined: Fri Jan 30, 2009 9:31 am

Error uploading wmv file as part of web site solution

Post by billfogg » Fri Jan 30, 2009 9:53 am

I can not successfully add a .wmv file to my solution using either the SourceGear Vault client of the Visual Studio 2008 enhanced integrated client.

I am running SourceGear Valult Client 4.1.4 (18402).
I am using SQL Server 2005 Standard on the backend.
I am running Vista Ultimate (32 bit).
I am running the client on the same computer as the server.

It is a Visual Studio 2008 Solution and I am using Visual Studio 2008 Pro.
The file is in a web site project (down a few folders).
There are 3 .wmv files and none of them can be successfully added. They range in size from 55MB to 80MB.
There are a lot of other files in the same directory that were all successfully added.
I have it running as a test web site on this computer under IIS 7 on port 8089 and I can view the media file using IE - so it exists and is accessible.

The error using the integrated client is just that it failed. The error using the client is:

[1/30/2009 10:42:06 AM] Preparing data to begin transaction
[1/30/2009 10:42:07 AM] Beginning transaction
[1/30/2009 10:42:07 AM] Add $/AkProviderWebSolution/Acs.Ak.WebSite/providers/Training/webcast/NPI_seminar/NPI webcast 5_07 1/NPI_April_9_07_1.wmv
[1/30/2009 10:42:18 AM] Upload for item $/AkProviderWebSolution/Acs.Ak.WebSite/providers/Training/webcast/NPI_seminar/NPI webcast 5_07 1/NPI_April_9_07_1.wmv failed, retrying...
[1/30/2009 10:42:29 AM] Upload for item $/AkProviderWebSolution/Acs.Ak.WebSite/providers/Training/webcast/NPI_seminar/NPI webcast 5_07 1/NPI_April_9_07_1.wmv failed, retrying...
[1/30/2009 10:42:40 AM] Upload for item $/AkProviderWebSolution/Acs.Ak.WebSite/providers/Training/webcast/NPI_seminar/NPI webcast 5_07 1/NPI_April_9_07_1.wmv failed, retrying...
[1/30/2009 10:42:40 AM] Upload for item $/AkProviderWebSolution/Acs.Ak.WebSite/providers/Training/webcast/NPI_seminar/NPI webcast 5_07 1/NPI_April_9_07_1.wmv failed too many times, aborting transaction.
Please verify your network settings using the Options dialog under the Tools menu in the Vault GUI Client.
The specific error was "The server had an error processing the file upload but did not return an error header. The remote server returned an error: (404) Not Found."
An exception was encountered during the transaction. Exception: The server had an error processing the file upload but did not return an error header. The remote server returned an error: (404) Not Found. at VaultClientOperationsLib.ClientInstance.UploadItem(ChangeSetItem item, String txID, Byte[]& streamBuffer, Int32& bytesWrittenThisFile, Boolean bIsImport)
at VaultClientOperationsLib.UploadThread.ProcessCommand(UploadThreadCommand command, UploadThreadCommandResult& outputResult)
[1/30/2009 10:42:40 AM] Ending the transaction
[1/30/2009 10:42:41 AM] Transaction failed
[1/30/2009 10:42:41 AM] Transaction failed


Network settings are:
- use chunked encoding ... : is not selected
- use expect 100-continue headers ... : is selected
- request database delta ... : is selected
- using system default proxy: No system proxy specified


Thank you for any assistance that you can give me.

-bill-

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Error uploading wmv file as part of web site solution

Post by lbauer » Fri Jan 30, 2009 2:26 pm

Have you been able to add other file types that are as large as the .wmv files?

I'd like to see a copy of the Vault server log that covers the attempted uploads. The Vault Server log is sgvault.log and is in %windir%\temp sgvault. Send it zipped up to support at sourcegear.com attn: Linda. Please include a link to this forum post in your email.
Linda Bauer
SourceGear
Technical Support Manager

billfogg
Posts: 3
Joined: Fri Jan 30, 2009 9:31 am

Re: Error uploading wmv file as part of web site solution

Post by billfogg » Mon Feb 02, 2009 10:12 am

The next largest file which successfully uploaded was 10MB. It was a .pdf.

I have submitted the log file to support at your attention.

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Error uploading wmv file as part of web site solution

Post by lbauer » Mon Feb 02, 2009 2:17 pm

I don't see any errors in the server log.

Try enabled Chunked Encoding and see if that makes a difference.
Linda Bauer
SourceGear
Technical Support Manager

billfogg
Posts: 3
Joined: Fri Jan 30, 2009 9:31 am

Re: Error uploading wmv file as part of web site solution

Post by billfogg » Mon Feb 02, 2009 8:48 pm

I enabled chunked encoding and uploading from the Vault Client worked.

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Error uploading wmv file as part of web site solution

Post by lbauer » Tue Feb 03, 2009 9:14 am

Thanks for the update. That's good news. : )
Linda Bauer
SourceGear
Technical Support Manager

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