Login failed after Vault database migration

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Paolo_ituk
Posts: 10
Joined: Fri Apr 07, 2006 4:14 am
Location: Newcastle-Upon-Tyne, UK

Login failed after Vault database migration

Post by Paolo_ituk » Fri Aug 01, 2008 4:26 am

I migrated the Valut database from SQL Server 2000 to SQL Server 2005 Express. To do this I detached the database, uninstalled SQL Server 2000 and installed SQL Server 2005 Express; attached the Vault database, installed Vault Server 4.0.4; when prompted I chose to connect to SQL Server with windows authentication, selected a password for admin, and chose to use the existing database when this was detected by the installer.

After successfully completing all of the above I tried logging into Vault through the admin web client but receive a
Login Failed: The username or password supplied is invalid.
message.

The Vault server log contains the following:
# SourceGear Vault Server
----01/08/2008 11:13:29 admin--Paolo.AGILITY.COM(192.168.180.254)--SSL Disabled Login failed: FailNotValidLogin
Any suggestions on how to resolve this would be much appreciated. Thank you.

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Login failed after Vault database migration

Post by Beth » Fri Aug 01, 2008 9:50 am

Is the SQL server on the same machine or a different machine than where you installed Vault?
What did you choose for an IIS process model?
How large is your vault database?
Beth Kieler
SourceGear Technical Support

Paolo_ituk
Posts: 10
Joined: Fri Apr 07, 2006 4:14 am
Location: Newcastle-Upon-Tyne, UK

Re: Login failed after Vault database migration

Post by Paolo_ituk » Mon Aug 04, 2008 3:15 am

The SQL Server 2005 Express with the Vault database and the Vault server are on the same machine.

IIS process model is machine ([machine name]\ASPNET)

Vault database size is 213,568 KB.

Paolo_ituk
Posts: 10
Joined: Fri Apr 07, 2006 4:14 am
Location: Newcastle-Upon-Tyne, UK

Re: Login failed after Vault database migration

Post by Paolo_ituk » Tue Aug 05, 2008 3:22 am

Could you please provide me with further advice on this issue. Thank you.

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Login failed after Vault database migration

Post by lbauer » Tue Aug 05, 2008 3:42 pm

Vault 4.x had two databases, sgmaster and sgvault.

Did you migrate both of them?
Linda Bauer
SourceGear
Technical Support Manager

Paolo_ituk
Posts: 10
Joined: Fri Apr 07, 2006 4:14 am
Location: Newcastle-Upon-Tyne, UK

Re: Login failed after Vault database migration

Post by Paolo_ituk » Wed Aug 06, 2008 1:21 pm

:oops: Oops !

I have now. And it works.

Thank you.

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Login failed after Vault database migration

Post by lbauer » Wed Aug 06, 2008 2:50 pm

Let me know if you have additional questions.
Linda Bauer
SourceGear
Technical Support Manager

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