FailDBFault on undo check out

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montek
Posts: 107
Joined: Mon Jan 05, 2004 8:46 am

FailDBFault on undo check out

Post by montek » Thu Jun 12, 2008 2:05 pm

We are using Vault 4.1.1 (18060). I have one user who cannot undo the checkout of two different files, instead receiving the following error:

A database error has occured (FailDBFault)

montek
Posts: 107
Joined: Mon Jan 05, 2004 8:46 am

Re: FailDBFault on undo check out

Post by montek » Thu Jun 12, 2008 2:11 pm

The problem is that I checked out a file as this user (tester, in this case) on a different machine. AND THEN that machine was renamed to something else, so Vault thinks I have the file checked out under the old machine name. I tried to go undo the checkout and it won't let me.

I can't use the Admin tool because it--annoyingly--requires that I undo the checkouts of EVERYONE.

Zach Baker
Posts: 3
Joined: Wed Oct 17, 2007 6:13 pm

Post by Zach Baker » Wed Jul 16, 2008 1:30 pm

Hello Sourcegear... Anyone home?

how about a fix?

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Wed Jul 16, 2008 2:08 pm

If the checkout location is no longer available, then I think your only recourse is to undo the checkout with the Admin Client. Let the other users know -- their locally modified files will become Renegade, but when they check them out again they'll be Edited.
Linda Bauer
SourceGear
Technical Support Manager

montek
Posts: 107
Joined: Mon Jan 05, 2004 8:46 am

Post by montek » Wed Jul 16, 2008 4:06 pm

lbauer wrote:If the checkout location is no longer available, then I think your only recourse is to undo the checkout with the Admin Client. Let the other users know -- their locally modified files will become Renegade, but when they check them out again they'll be Edited.
This is a fine short-term solution, but it's by no means a preferred one. I can't undo EVERYONE's checkout of a file. I need to be able to undo the checkout of a single user's file. Why can't the admin tool be changed to allow this?

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Wed Jul 16, 2008 4:18 pm

I'll log a feature request for this functionality. Thanks for the request.
Linda Bauer
SourceGear
Technical Support Manager

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