Unable to connect to demo server

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ruslan
Posts: 3
Joined: Wed Jul 16, 2008 3:11 am

Unable to connect to demo server

Post by ruslan » Wed Jul 16, 2008 3:17 am

Hi!
I've installed SOS 4.2 client (Windows) with encryption
I am trying to connect to demo server using
server = sos.sourceoffsite.com
port ID = 8888
but the error message appears "Unable to connect to server".
What might be the reasons for this failure?
Many thanks for your suggestions.

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Wed Jul 16, 2008 6:09 am

It looks like our demo server is down. I'll get our system admin to take a look at it.
Linda Bauer
SourceGear
Technical Support Manager

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Wed Jul 16, 2008 8:17 am

Our demo server is up now; try the connection again.
Linda Bauer
SourceGear
Technical Support Manager

ruslan
Posts: 3
Joined: Wed Jul 16, 2008 3:11 am

Post by ruslan » Wed Jul 16, 2008 10:37 am

lbauer wrote:Our demo server is up now; try the connection again.
Still can't connect...

jclausius
Posts: 3706
Joined: Tue Dec 16, 2003 1:17 pm
Location: SourceGear
Contact:

Post by jclausius » Wed Jul 16, 2008 2:09 pm

Can you double check? I've verified from two different sources.
Jeff Clausius
SourceGear

ruslan
Posts: 3
Joined: Wed Jul 16, 2008 3:11 am

Post by ruslan » Thu Jul 17, 2008 8:15 am

Still can't connect to demo server.
Maybe there are problems in my internet settings?

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Thu Jul 17, 2008 10:09 am

Does your firewall allow traffic on port 8888? You need to enable two-way TCP/IP traffic on that port.
Linda Bauer
SourceGear
Technical Support Manager

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