Crash 'soscmd.exe'

[Guest]

We use SOS Version 4.0 (Server and Client) and for an automatic everyday build we retrieve a huge project (~ 42 MB) with the command line client at once. This allways results in a crash of soscmd.exe

The source files retrieved recursively has a deep tree structure (99 Folders and Subfolders - about 2600 Files) and the crash occurs when the 43 folder is created - this folder is empty - and 1089 files are retrieved.

The crash doesn't depend on the size of transfered bytes. I think it's more or less either on the number or diretories or files.

Do you have any suggestions?

Best regards
Horst Triebenbacher

[lbauer]

We've found that the Command Line Client isn't terribly efficient with very large gets.

A few things to check:

Can you do this same get from the GUI Client without any problems?

Are there any error messages in the log file when the CLC crashes?

Can you do a get of just the 43rd folder with its 1089 files?

If, indeed the total number of files\folder seems to be the issue, could you run the CLC a few times and do smaller gets, rather than one large get?

[edvler]

We have one root project to retrieve, it has about 20 sub parts and totally 99 folders and subfolders. We don't have any problems to retrieve this project with the GUI Client.

We don't have any special log messages on the server.

To clarify, when CLC crashes, 42 folders and subfolders with 1089 files are retrieved, the 43rd folder is created.

Best regards
Horst Triebenbacher

[edvler]

We don't have any special log messages on the server.

I took a deeper look to the server log file. These are the entries I've found:

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17.06.2004 12:39:28 - 21: Exception: Eine vorhandene Verbindung wurde vom Remotehost geschlossen
17.06.2004 12:39:28 - 21: User XXXX disconnected from computer.br-automation.co.at.

I've tried to use the CLC from 3.5.3. It also crashes and I got a lot of

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Error:  Server response = 401 NoSuchFileOrProject