Vault 4.1.1 - Can't rename a folder

montek · Post by **montek** » Wed Jun 04, 2008 10:16 am

Using Vault 4.1.1 (18060):

I have been renaming files/folders in Vault and got the following error message when trying to change the folder name Social_Studies6_02_01 to SS6_02_01

Code: Select all

[6/4/2008 11:08:45 AM] An error occurred while trying to begin a transaction.
[6/4/2008 11:08:45 AM] Transaction failed
[6/4/2008 11:08:45 AM] An exception was encountered during the transaction. Exception: Server was unable to process request. ---> _htFolderEntries did not contain an entry for social_studies6_02_01 at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
   at VaultClientNetLib.ClientService.VaultService.BeginTx(Int32 nRepID, String strComment, VaultRequestItem[]& requests, String& strTxID)
   at VaultClientNetLib.VaultConnection.BeginTx(Int32 nRepID, VaultRequestItem[]& requests, String& strTxID, String comment)
   at VaultClientOperationsLib.ClientInstance.Commit(ChangeSetItemColl givenItems, String strChangeSetComment, Boolean keepCheckedOut, Boolean removeLocalCopy, CommitType committype, VaultDateTime dateImport, Int32 nUserIDImport, Int64& nRevID, Int32[]& retBegEndTx)

lbauer · Post by **lbauer** » Wed Jun 04, 2008 8:39 pm

Could you send a copy of the Vault server log that covers the time of this error to: support at sourcegear.com Attn: Linda

Is this the only folder you can't rename?

montek · Post by **montek** » Thu Jun 05, 2008 4:59 am

You've got mail!

lbauer · Post by **lbauer** » Thu Jun 05, 2008 9:04 am

The first thing I would do is restart IIS -- use the iisreset command from a command prompt.

Let me know if you continue to get the error after that.

montek · Post by **montek** » Mon Jun 09, 2008 5:27 am

That worked; thank you.