Server won't start, in Windows 2000 server.

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inthehouse

Server won't start, in Windows 2000 server.

Post by inthehouse » Fri Jun 11, 2004 5:40 am

Is windows 2000 server sp4 supported as an OS?
I'm using sourceoffsite professional 4.0.2/

I've just downloaded your software to try and cannot start the server.
It keeps failing with the following error in the application log.

Service cannot be started. System.Exception: Error starting the 'SOS 4' server. Please check the server log for more details.
at ClassicService.ClassicService.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)


Any ideas?

Regards,

inthehouse

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Fri Jun 11, 2004 8:44 am

What does the SOS Server log say? It's the log.txt file in the SOS Server directory.
Linda Bauer
SourceGear
Technical Support Manager

inthehouse

Post by inthehouse » Fri Jun 11, 2004 10:07 am

Thanks for the reply, here is the log. It appears not to be finding/liking my database.

Why the double backslashes?

I also have spaces in the path. Can the server cope with this ok?

Should I have visual source safe running?


Regards,

inthehouse

11/06/2004 16:54:08 - ****************************************************
11/06/2004 16:54:08 - SourceOffSite Server 4.0.2 Professional - With Cryptography

11/06/2004 16:54:08 - CurrentCulture is en-GB.

11/06/2004 16:54:09 - Server Information
11/06/2004 16:54:09 - Operating System: Microsoft Windows 2000 Server
11/06/2004 16:54:09 - Service Pack: 4.0
11/06/2004 16:54:09 - OS Version: 5.0.2195
11/06/2004 16:54:09 - Locale: Ox0809
11/06/2004 16:54:09 - OSLanguage: 1033
11/06/2004 16:54:09 - Total Physical Memory: 511.46 MB
11/06/2004 16:54:09 - Time Zone: (GMT) Greenwich Mean Time : Dublin, Edinburgh, Lisbon, London
11/06/2004 16:54:09 -
11/06/2004 16:54:09 - SSAPI.dll Information:
11/06/2004 16:54:09 - Location: file:///C:/Program Files/SourceOffSite Server/Interop.SourceSafeTypeLib.DLL
11/06/2004 16:54:09 - DisplayName: Interop.SourceSafeTypeLib, Version=5.1.0.0, Culture=neutral, PublicKeyToken=null
11/06/2004 16:54:09 -
11/06/2004 16:54:09 - Started at 11/06/2004 16:54:09

11/06/2004 16:54:09 - General logging level is Error. Method logging is Disabled.

11/06/2004 16:54:09 - Number of licenses configured: 10
11/06/2004 16:54:09 - D:\\Neptune Source Control\\Development\\4.0.0.0\\srcsafe.ini does not exist!
11/06/2004 16:54:09 - Invalid or no databases to support.
11/06/2004 16:54:09 - Error starting up server. Stopping now....

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Fri Jun 11, 2004 10:32 am

See this KB article for a solution:

http://support.sourcegear.com/viewtopic.php?t=771
Linda Bauer
SourceGear
Technical Support Manager

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