"an exception that could not be handled"

allenfarquhar · Post by **allenfarquhar** » Mon Apr 28, 2008 6:29 pm

I just installed Vault client (3.5.1, from our server/vaultservice).

I am getting this error:
VaultGUIClient.exe - Common Language Runtime Debugging Services
Application has generated an exception that could not be handled.
Process id=0x638(1592), Thread id=0x62c(1580).

I uninstalled, searched for vault client cache at %USERPROFILE%\Local settings\Application Data\etc. (none found), removed Vault client entries from registry, rebooted, and tried to reinstall. Same problem.

I am running MS Windows XP Pro SP2 with all updates on a Pentium M, 2 GHz.

lbauer · Post by **lbauer** » Tue Apr 29, 2008 7:14 am

At what point in using the client do you get this error?
Are you able to view the information under Help->Technical Support?
If so, post that info here.

allenfarquhar · Post by **allenfarquhar** » Tue Apr 29, 2008 8:45 am

I get the error at the startup of the client before I am able to do anything.

lbauer · Post by **lbauer** » Tue Apr 29, 2008 12:36 pm

Perhaps client-side logging will help:

http://support.sourcegear.com/viewtopic.php?t=1534

Note, you won't be able to use the shortcut logging, since you can't launch the client, but modify the VaultGUIClient.exe.config to enable logging. Log All classes.

Also, could you post a screenshot of the crash error?

allenfarquhar · Post by **allenfarquhar** » Tue Apr 29, 2008 6:27 pm

Attached:

screenshot of failure
modified VaultGUIClient.exe.config

I attempted to turn on logging for all classes, but I was not able to find any log file.

lbauer · Post by **lbauer** » Wed Apr 30, 2008 3:16 pm

This looks like a problem with the .NET Framework. Vault 4.x uses the 2.0 Framework.

Can you run the Vaut Command Line Client? As a test, from a command prompt, CD to the Vault GUI Client directory and type "vault.exe help" (no quotes).

allenfarquhar · Post by **allenfarquhar** » Wed Apr 30, 2008 3:45 pm

I invoked the command line client, resulting in an exception and the following output:

C:\Program Files\SourceGear\Vault Client>vault.exe help

Unhandled Exception: System.IO.FileNotFoundException: File or assembly name System, or one of its dependencies, was not found.
File name: "System"
at VaultLib.SimpleLogger.ConfigureFromAppSettings(String programName)
at VaultCmdLineClient.VaultCmdLineClient.Main(String[] args)

=== Pre-bind state information ===
LOG: DisplayName = System, Version=1.0.5000.0, Culture=neutral, PublicKeyToken=b
77a5c561934e089
(Fully-specified)
LOG: Appbase = C:\Program Files\SourceGear\Vault Client\
LOG: Initial PrivatePath = NULL
Calling assembly : VaultLib, Version=3.5.1.4786, Culture=neutral, PublicKeyToken
=a74d7badb9387c36.
===

LOG: Publisher policy file is not found.
LOG: Host configuration file not found.
LOG: Using machine configuration file from c:\WINDOWS\Microsoft.NET\Framework\v1
.1.4322\config\machine.config.
LOG: Post-policy reference: System, Version=1.0.5000.0, Culture=neutral, PublicK
eyToken=b77a5c561934e089
LOG: Attempting download of new URL file:///C:/Program Files/SourceGear/Vault Cl
ient/System.DLL.
LOG: Attempting download of new URL file:///C:/Program Files/SourceGear/Vault Cl
ient/System/System.DLL.
LOG: Attempting download of new URL file:///C:/Program Files/SourceGear/Vault Cl
ient/System.EXE.
LOG: Attempting download of new URL file:///C:/Program Files/SourceGear/Vault Cl
ient/System/System.EXE.

lbauer · Post by **lbauer** » Wed Apr 30, 2008 9:04 pm

I'd suggest reinstalling the .NET Framework 1.1 on the machine.

allenfarquhar · Post by **allenfarquhar** » Thu May 01, 2008 9:37 am

Thank-you. That worked.

lbauer · Post by **lbauer** » Mon May 05, 2008 12:28 pm

You're welcome.

SourceGear Support

"an exception that could not be handled"

"an exception that could not be handled"

Startup

Some files

Hi See if he can run the vault.exe help ,

Command line

Excellent Suggestion