checkedout a file, reinstalled PC, how to unlock file?

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kavitha
Posts: 1
Joined: Fri May 02, 2008 10:18 am

checkedout a file, reinstalled PC, how to unlock file?

Post by kavitha » Fri May 02, 2008 10:22 am

HI,

I have a problem, I checkedout a file and reinstalled my PC. Got another PC and with valut i am dealing with the same file (same vault credentials), but when i checked out i am getting the error "The file has been exclusively locked out". Is there a way to unlock the file as i already reinstalled my PC.

What to do?

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
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Post by Beth » Fri May 02, 2008 1:51 pm

You need to go into the Vault web admin page and force an undo check out from there.

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