False checkouts

stuartmaue · Post by **stuartmaue** » Tue Feb 26, 2008 11:21 am

Hello,

A few days ago I downloaded the 4.1 upgrades and we upgraded our previous server and client installs. All seemed succesful. Today I did a search for files I have checked out to me and I noticed there were some checked out that I have not worked on in some time. I tried to do an undo checkout but I received the following message;

A database error has occured (FailDBFault)

I then went in to the Vault admin and looked at the said item and it was not checked out to me in there. Is this a caching issue of some kind? It is critical that I find a resolution as this is affecting all developers.

Thanks.

ian_sg · Post by **ian_sg** » Tue Feb 26, 2008 12:20 pm

This is a cache issue. Deleting CacheMember_CheckOutList from the client side cache on any affected machines should resolve the problem.

stuartmaue · Post by **stuartmaue** » Tue Feb 26, 2008 12:35 pm

Hello Ian,

Still there. I think I have deleted everything I can and these two files still show as checked out. Another user has informed me that they too show the same files as checked out.

Thanks

ian_sg · Post by **ian_sg** » Tue Feb 26, 2008 12:38 pm

Were all Vault clients closed when you deleted the cache files? Can you double-check the administrative web interface to ensure they're not listed there?

stuartmaue · Post by **stuartmaue** » Tue Feb 26, 2008 1:06 pm

Yep, everything was closed. I knew what you were talking about because it writes on exit so I was extra careful. I also opened the web admin interface and it still shows as checked in.

ian_sg · Post by **ian_sg** » Tue Feb 26, 2008 1:14 pm

You're looking at the undo checkout section of the admin interface? And the correct repository? The only places the checkout data would be is here and in the client-side cache.

stuartmaue · Post by **stuartmaue** » Tue Feb 26, 2008 1:21 pm

Nope did not see that in the list. After looking at the image I went in there and looked and there they were. It looks as though that has taken care of the problem.

Thanks

ian_sg · Post by **ian_sg** » Tue Feb 26, 2008 1:26 pm

My fault for not being clearer.

Glad we got it.