Error installing 1.1

ajj3085 · Post by **ajj3085** » Thu Feb 21, 2008 8:24 pm

Hi,

I'm trying to update to Fotress 1.1. I'm getting an error stating that the sgvault and sgdragnet collations must match... they do however.

Any ideas?

Thanks
Andy

ajj3085 · Post by **ajj3085** » Fri Feb 22, 2008 7:47 am

The previous post is my Fortress installation at home / home business.

This message is my Fortress installation at work. I got a message prior to the Sql database upgrades saying "one of the products could not be installed." The installation then continued.. not sure what that was about.

Thanks
Andy

Post by **jeremy_sg** » Fri Feb 22, 2008 9:00 am

For the collation error, can you send us or post your install log file? It should be in your %TEMP% directory.

For the second issue, were you upgrading from 1.0.6? There's a bug in the 1.0.6 uninstall that causes some problems for people who installed the server and client together.

ajj3085 · Post by **ajj3085** » Fri Feb 22, 2008 9:08 am

Ok, I'll send the log tonight when I'm home concerning the Sql collation problem.

Yes, I was upgrading from 1.0.6, and I did have the client installed as well. Everything seemed fine, although I didn't fire up the client on the server though.