Unable to retrieve version.xml file

marioavc · Post by **marioavc** » Thu Feb 21, 2008 2:09 pm

I am using Fortress 1.1.0 (this also happened on 1.0.6 though) and every time I launch the client, I get this error on the Messages tab.

"Version Check: An error occurred when trying to retrieve version.xml file from the SourceGear website"

lbauer · Post by **lbauer** » Thu Feb 21, 2008 2:55 pm

SourceGear has a version server that the client contacts to check on the latest version number.

It sound like some security setting on your network is blocking access to SourceGear's server. You can turn this off in the Vault GUI Client under Tools->Options->General->Check for latest Vault version at startup

marioavc · Post by **marioavc** » Thu Feb 21, 2008 3:03 pm

So, is the program using a special port or something?

lbauer · Post by **lbauer** » Thu Feb 21, 2008 3:47 pm

I checked with our developers, and that XML file may have been incorrectly modified. We're working on getting it fixed. So the problem is on our end, not yours.

marioavc · Post by **marioavc** » Thu Feb 21, 2008 4:21 pm

Awesome!, that was quick. It's already working. Thank you guys.