Your serial number is not a valid serial number. User.....

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dhoyt

Your serial number is not a valid serial number. User.....

Post by dhoyt » Fri May 28, 2004 2:44 pm

Hello! (c:
I have a question - my IP address just changed (I'm using comcast and they sometimes change your IP address), and ever since, I keep getting the following message when a client tries to connect to my server: "Your serial number is not a valid serial number. User logins are currently disabled." It IS a valid number - it worked yesterday! Any suggestions?[/quote]

dhoyt

P.S.

Post by dhoyt » Fri May 28, 2004 2:47 pm

I'm using the latest version as of May 28th, 2004 (2.0) and the admin tool works just fine. I can connect, that is.

dan
Posts: 2448
Joined: Wed Dec 17, 2003 5:03 pm
Location: SourceGear
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Post by dan » Mon May 31, 2004 9:49 am

Login to the admin tool, and try to deactivate and then re-activate the license number. Changing IPs probably confused the activation, and it might think it is on a different machine than it was activated on.

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