Can not access Vault after the install

tdewitt · Post by **tdewitt** » Mon Dec 31, 2007 4:07 pm

I downloaded and installed the Vault on a Windows 2003 server with SQL Server 2005 Developers edition. I used all of the defaults during the install. The only change that I made was move the databases out of the C;Program Files default install directory to other disk drives via a detrach/attach process. I then attempted to start the Web Admin Client. I received the following error:

SERVER ERROR '/VALUTSERVICE/ APPLICATON
Configuration Error
Access to file path c:\inetpub\wwwroot\web.confg access denied.

I can not proceed.

Any suggestions

Thanks for any help
Thomas DeWitt

lbauer · Post by **lbauer** » Mon Dec 31, 2007 9:35 pm

Is Sharepoint on the same machine as the Vault Server?

Sharepoint can interfere with Vault operation:
http://support.sourcegear.com/viewtopic.php?t=3147

tdewitt · Post by **tdewitt** » Wed Jan 02, 2008 9:24 pm

Linda,

Thank you for the response. However, Sharepoint is not installed that I am aware of. This is a fresh WS2003.

Thanks,
Thomas

lbauer · Post by **lbauer** » Thu Jan 03, 2008 9:53 pm

Make sure the account used by Vault has access to the Vault Service directory and the Vault web.config file.