Vault Issue

jparkins · Post by **jparkins** » Thu Dec 20, 2007 3:54 pm

Getting an error on check-in attempt. Have tried restarting vault client.

The error message is:

The Check In/Commit transaction failed. See the message pane for details.

The vault log shows:

----12/20/2007 4:48:33 PM jparkins--mymachine.mydomain.com(192.168.25.91)--SSL Disabled Login
----12/20/2007 4:48:40 PM jparkins--mymachine.mydomain.com(192.168.25.91)--SSL Disabled BeginTx: Critical Error! Error in the application.
at VaultServiceBase.VaultFolder.DeleteFolderEntryByName(HybridDictionary htParentObjects, String strSearchName, Int32 nObjType, Int32 nFSOHashCode)
at VaultServiceBase.VaultRepository.CreateFolderReferenceCopy(Int64 nRevID, HybridDictionary hdNewRefParents, VaultFolders vfOwners, VaultFolder vfOld)
at VaultServiceBase.VaultRepository.GetReferenceCopiesByPath(Int64 nRevID, HybridDictionary hdNewRefParents, String strAbsolutePath, Boolean bRefCopyLastObjectWithAllFolders, VaultFSObjects& fsoList, Int32& nPinCount)
at VaultServiceAPILib.VaultTransactionContainer.GetReferenceCopiesByPath(String strAbsolutePath, VaultFSObjects& fsoList, Int32& nPinCount)
at VaultServiceAPILib.VaultTransaction.PreCheckCheckIn(Int32 nCurrStatCode, VaultRequestCheckIn vrci, String strFileToken, VaultResponseCheckIn vRespCheckIn, VaultTransactionContainer txContainer)
at VaultServiceAPILib.VaultServiceAPI.BeginTx(Int32 nTxUserID, Int32 nRepID, VaultDateTime dtBeginTx, String strComment, VaultRequestItem[]& requests, String& strTxID, VaultIntTx& vit)
at VaultService.VaultService.DoBeginTx(String strCallerLogEvt, Int32 nTxUserID, Int32 nRepID, VaultDateTime dtBeginTx, String strComment, VaultRequestItem[]& requests, String& strTxID)
----12/20/2007 4:48:40 PM jparkins--mymachine.mydomain.com(192.168.25.91)--SSL Disabled (b3c07449-52d0-400c-a00e-39d913243fa0) BeginTx returned: FailInvalidToken
----12/20/2007 4:48:40 PM jparkins--mymachine.mydomain.com(192.168.25.91)--SSL Disabled (b3c07449-52d0-400c-a00e-39d913243fa0) CheckIn: $/Demos/Ent/UI/Login2.aspx.cs returned: nil

jparkins · Post by **jparkins** » Thu Dec 20, 2007 3:59 pm

Forgot to mention, 4.06 client and server

Beth · Post by **Beth** » Fri Dec 21, 2007 9:06 am

Can you open your client, go to Help - Technical Support, and post that information here? That will tell me more about the environment.

Also, can you place your server into debug mode if it isn't already? That is done from within the admin web page under logging. After you save that setting, you will need to perform an iisreset. (Start - Run - iisreset)

If it's already in debug mode, then can you perform an iisreset to get the server caches to clear out and then try the operation again?

Beth · Post by **Beth** » Fri Dec 21, 2007 3:49 pm

Speaking to another user from the same company offline. The iisreset fixed the issue.