Vault Error

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shintakeru
Posts: 7
Joined: Wed Sep 26, 2007 3:20 pm

Vault Error

Post by shintakeru » Wed Sep 26, 2007 3:23 pm

<exception>
System.Exception: The Vault server could not be contacted to perform the operation. Your network connection to the server may have been interrupted. Please verify your network settings using the Options dialog under the Tools menu in the Vault GUI Client.The underlying connection was closed: An unexpected error occurred on a receive.
at VaultClientNetLib.VaultConnection.GetRepositoryStructure(Int32 nRepID, Int64 nSrcRevision, Int64 nDestRevision, Int64& nReturnDestRevision, VaultDateTime dtLastCheck, VaultDateTime& dtLatestCheck, VaultRepositoryDelta& rd)
at VaultClientOperationsLib.ClientInstance.Refresh(Int64 knownServerRevision, Boolean isRetry, VaultRepositoryDelta& delta, Int64& returnedRevision)
at VaultClientOperationsLib.ClientInstance.Refresh()
at VaultClientOperationsLib.ClientInstance.SetActiveRepositoryID(Int32 id, String username, String uniqueRepositoryID, Boolean doRefresh, Boolean updateKnownChangesAll)
at VaultCmdLineClient.VaultCmdLineClient.Login(Boolean bAllowAuto, Boolean bSaveSession)
at VaultCmdLineClient.VaultCmdLineClient.ProcessCommandCheckout(ArrayList strItemArray)
at VaultCmdLineClient.VaultCmdLineClient.ProcessCommand(Args curArg)
at VaultCmdLineClient.VaultCmdLineClient.Main(String[] args)
</exception>

This is the error that I get from time to time while using Vault. It just drops me from the session. I was wondering if anyone was getting this error besides me. It seems to be an error due to the network but I just wanted to know if it was an error due to a timeout or what? Any feedback would be appreciated. Thanks.

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Post by Beth » Wed Sep 26, 2007 4:01 pm

In order to tell, I would need to see your Vault Server Log that covers the time that error happened. You can post that here or send it to support at sourcegear.com (attn: Beth) with a link to this forum post. You may wish to place your sever into debug mode. Details on how to do that are in the link about the server log.

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Post by Beth » Tue Oct 23, 2007 2:39 pm

My emails to you are being blocked all of a sudden. If you see this post to your forum thread, call our support line so I can give you the instructions I've been trying to send: 1-217-356-0105 x700.

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