Backup failure via Web admin client

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davew
Posts: 2
Joined: Mon Sep 10, 2007 4:22 am

Backup failure via Web admin client

Post by davew » Mon Sep 10, 2007 4:32 am

Hi,

Our development team is currently trialling your sourcegear vault product as a replacement for VSS.

Having set-up the server, everything is currently working fine with the exception of the backup/restore section in the Web admin client. After specifying a backup name and selecting the backup option, the app starts the process then fails with the following message:-

"A database error has occured (FailDBReader)"

Upon returning to the backup menu screen the previously selected backup is displaying in the list, but clearly something went wrong.

The log file shows the following error:-

"System.Data.SqlClient.SqlException: Could not locate entry in sysdatabases for database 'sgdragnet'. No entry found with that name. Make sure that the name is entered correctly.
BACKUP DATABASE is terminating abnormally."


The sgdragnet db is not present on the db server, but I believe this relates to your fortress product and not specially the vault server.

In the interim, I can just manually backup the sgmaster & sgvault db's but any help with this issue would be appreciated.

Regards,

David Williams.

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Mon Sep 10, 2007 7:20 am

I was able to reproduce this. Vault and Fortress share much of their code, and this looks like a Fortress backup is being invoked.

I will log this as a bug to be fixed in our next release.
Linda Bauer
SourceGear
Technical Support Manager

davew
Posts: 2
Joined: Mon Sep 10, 2007 4:22 am

Post by davew » Mon Sep 10, 2007 10:18 am

Thanks for the quick response, will keep an eye out for the next release.

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