403 error after upgrading to 4.0.2

Michael_Dorfman · Post by **Michael_Dorfman** » Fri Jul 27, 2007 9:31 am

I just upgraded from 4.0.1 to 4.0.2.

The Admin web page works fine, and I can still access the Vault without problem from my 4.0.1 Vault Client.

However, when I try to go to the /vaultservice URL to download the new (4.0.2) client, I get the following error:

The website declined to show this webpage
HTTP 403
Most likely causes:
This website requires you to log in.

I've enabled "Anonymous Access" on the VaultService web application, but no luck so far.

Any ideas?

Beth · Post by **Beth** » Fri Jul 27, 2007 1:11 pm

In IIS manager, can you go to website properties->Web Site->Connections. Do you have a connections limit there?

When you installed Vault 4.0.2, what IIS process model did you select?
Is that the same as it was before?

Michael_Dorfman · Post by **Michael_Dorfman** » Sat Jul 28, 2007 7:25 am

OK, I fixed it!

It ends up that I could browse to /vaultservice/index.html ok, but not to /vaultservice-- which lead me to check the "Default Content page" tab in IIS. Sure enough, "index.html" was not there, and once I added it, everything worked ok.

Is the default page different in 4.0.2? Was it "index.htm" or something else earlier?

Beth · Post by **Beth** » Tue Jul 31, 2007 4:44 pm

It used to be different. I hadn't seen that page not install correctly yet though. I'd probably just blame sun spots.