Login "You do not have permission to perform the operat

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Graham Day
Posts: 9
Joined: Tue Jan 02, 2007 6:46 am
Location: London

Login "You do not have permission to perform the operat

Post by Graham Day » Mon Jul 30, 2007 10:21 am

I have created a new user and added them into an existing group.

When they attempt to login, they are prompted to choose a repository, and are then informed "You do not have permission to perform the operation."

I have added them into the Admin group, and granted them full user default rights, with no change. Renaming this user -Old then recreating it produces the same results. All 17 users that I have previously created have no difficulty connecting.

Extract from the Vault log:

----30/07/2007 16:16:38 dev-mbrock--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled Login
----30/07/2007 16:16:41 dev-mbrock--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled Logout
----30/07/2007 16:17:03 dev-mbrock--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled Login
----30/07/2007 16:17:03 dev-mbrock--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled GetRepositoryStructure returned: FailPermissionDenied
----30/07/2007 16:17:03 dev-mbrock--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled GetRepositoryStructure returned: FailPermissionDenied
----30/07/2007 16:17:03 dev-mbrock--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled ListWatchers returned FailPermissionDenied
----30/07/2007 16:17:03 dev-mbrock--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled GetRepositoryOptions returned: FailPermissionDenied
----30/07/2007 16:17:24 dev-mbrock--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled Logout
----30/07/2007 16:17:24 dev-mbrock--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled Login
----30/07/2007 16:17:25 dev-mbrock--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled GetRepositoryStructure returned: FailPermissionDenied
----30/07/2007 16:17:25 dev-mbrock--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled GetRepositoryStructure returned: FailPermissionDenied
----30/07/2007 16:17:25 dev-mbrock--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled ListWatchers returned FailPermissionDenied
----30/07/2007 16:17:25 dev-mbrock--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled GetRepositoryOptions returned: FailPermissionDenied
----30/07/2007 16:18:55 admin--d-gday-dev.ccdev.local(192.168.70.32)--SSL Disabled Login
----30/07/2007 16:19:51 dev-mbrock--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled Logout
----30/07/2007 16:19:51 dev-mbrock--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled Login
----30/07/2007 16:19:52 dev-mbrock--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled GetRepositoryStructure returned: FailPermissionDenied
----30/07/2007 16:19:52 dev-mbrock--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled GetRepositoryStructure returned: FailPermissionDenied
----30/07/2007 16:19:52 dev-mbrock--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled ListWatchers returned FailPermissionDenied
----30/07/2007 16:19:52 dev-mbrock--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled GetRepositoryOptions returned: FailPermissionDenied
----30/07/2007 16:20:01 dev-mbrock--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled Logout
----30/07/2007 16:20:09 dev-mbrock--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled Login
----30/07/2007 16:20:09 dev-mbrock--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled GetRepositoryStructure returned: FailPermissionDenied
----30/07/2007 16:20:09 dev-mbrock--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled GetRepositoryStructure returned: FailPermissionDenied
----30/07/2007 16:20:09 dev-mbrock--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled ListWatchers returned FailPermissionDenied
----30/07/2007 16:20:09 dev-mbrock--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled GetRepositoryOptions returned: FailPermissionDenied
----30/07/2007 16:25:03 Dev-ldrever--d-ldrever-dev.ccdev.local(192.168.70.36)--SSL Disabled Login
----30/07/2007 16:25:19 dev-mbrock--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled Logout
----30/07/2007 16:25:20 Dev-build--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled Login
----30/07/2007 16:25:20 Dev-dxs--d-dsherman-dev(192.168.70.28)--SSL Disabled Login
----30/07/2007 16:25:22 Dev-dxs--d-dsherman-dev(192.168.70.28)--SSL Disabled Logout
----30/07/2007 16:25:30 Dev-build--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled Logout
----30/07/2007 16:27:58 Dev-ldrever--d-ldrever-dev.ccdev.local(192.168.70.36)--SSL Disabled Logout
----30/07/2007 16:30:07 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Login
----30/07/2007 16:30:08 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Logout
----30/07/2007 16:30:12 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Login
----30/07/2007 16:30:13 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Logout
----30/07/2007 16:30:17 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Login
----30/07/2007 16:30:17 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Logout
----30/07/2007 16:30:24 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Login
----30/07/2007 16:30:25 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Logout
----30/07/2007 16:30:45 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Login
----30/07/2007 16:30:49 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Logout
----30/07/2007 16:31:16 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Login
----30/07/2007 16:31:27 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Logout
----30/07/2007 16:32:06 Dev-ldrever--d-ldrever-dev.ccdev.local(192.168.70.36)--SSL Disabled Login
----30/07/2007 16:32:41 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Login
----30/07/2007 16:32:45 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Logout
----30/07/2007 16:33:14 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Login
----30/07/2007 16:33:16 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Logout
----30/07/2007 16:33:38 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Login
----30/07/2007 16:33:39 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Logout
----30/07/2007 16:33:59 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Login
----30/07/2007 16:34:00 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Logout
----30/07/2007 16:34:20 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Login
----30/07/2007 16:34:22 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Logout
----30/07/2007 16:34:51 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Login
----30/07/2007 16:34:53 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Logout
----30/07/2007 16:35:14 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Login
----30/07/2007 16:35:15 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Logout
----30/07/2007 16:35:36 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Login
----30/07/2007 16:35:38 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Logout
----30/07/2007 16:35:59 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Login
----30/07/2007 16:36:00 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Logout
----30/07/2007 16:42:47 admin--d-gday-dev.ccdev.local(192.168.70.32)--SSL Disabled Login
----30/07/2007 16:43:47 dev-mbrock--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled Login
----30/07/2007 16:43:48 dev-mbrock--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled GetRepositoryStructure returned: FailPermissionDenied
----30/07/2007 16:43:48 dev-mbrock--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled GetRepositoryStructure returned: FailPermissionDenied
----30/07/2007 16:43:48 dev-mbrock--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled ListWatchers returned FailPermissionDenied
----30/07/2007 16:43:48 dev-mbrock--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled GetRepositoryOptions returned: FailPermissionDenied
----30/07/2007 16:44:04 dev-mbrock--d-mbrock-dev.ccdev.local(192.168.70.48)--SSL Disabled Logout
----30/07/2007 16:45:57 admin--d-gday-dev.ccdev.local(192.168.70.32)--SSL Disabled Logout
----30/07/2007 16:46:15 Dev-mbrock--d-gday-dev.ccdev.local(192.168.70.32)--SSL Disabled Login
----30/07/2007 16:46:18 Dev-mbrock--d-gday-dev.ccdev.local(192.168.70.32)--SSL Disabled GetRepositoryStructure returned: FailPermissionDenied
----30/07/2007 16:46:18 Dev-mbrock--d-gday-dev.ccdev.local(192.168.70.32)--SSL Disabled GetRepositoryStructure returned: FailPermissionDenied
----30/07/2007 16:46:18 Dev-mbrock--d-gday-dev.ccdev.local(192.168.70.32)--SSL Disabled ListWatchers returned FailPermissionDenied
----30/07/2007 16:46:18 Dev-mbrock--d-gday-dev.ccdev.local(192.168.70.32)--SSL Disabled GetRepositoryOptions returned: FailPermissionDenied
----30/07/2007 16:46:51 Dev-mbrock--d-gday-dev.ccdev.local(192.168.70.32)--SSL Disabled Logout
----30/07/2007 16:46:51 Dev-mbrock--d-gday-dev.ccdev.local(192.168.70.32)--SSL Disabled Login
----30/07/2007 16:46:53 Dev-mbrock--d-gday-dev.ccdev.local(192.168.70.32)--SSL Disabled GetRepositoryStructure returned: FailPermissionDenied
----30/07/2007 16:46:53 Dev-mbrock--d-gday-dev.ccdev.local(192.168.70.32)--SSL Disabled GetRepositoryStructure returned: FailPermissionDenied
----30/07/2007 16:46:53 Dev-mbrock--d-gday-dev.ccdev.local(192.168.70.32)--SSL Disabled ListWatchers returned FailPermissionDenied
----30/07/2007 16:46:53 Dev-mbrock--d-gday-dev.ccdev.local(192.168.70.32)--SSL Disabled GetRepositoryOptions returned: FailPermissionDenied
----30/07/2007 16:51:07 Dev-mbrock--d-gday-dev.ccdev.local(192.168.70.32)--SSL Disabled Logout
----30/07/2007 16:51:08 Dev-mbrock--d-gday-dev.ccdev.local(192.168.70.32)--SSL Disabled Login failed: FailInvalidPassword
----30/07/2007 16:52:02 Dev-mbrock-old--d-gday-dev.ccdev.local(192.168.70.32)--SSL Disabled Login failed: FailInvalidPassword
----30/07/2007 16:52:13 Dev-mbrock_old--d-gday-dev.ccdev.local(192.168.70.32)--SSL Disabled Login failed: FailNotValidLogin
----30/07/2007 16:52:41 dev-mbrock-old--d-gday-dev.ccdev.local(192.168.70.32)--SSL Disabled Login
----30/07/2007 16:52:43 dev-mbrock-old--d-gday-dev.ccdev.local(192.168.70.32)--SSL Disabled GetRepositoryStructure returned: FailPermissionDenied
----30/07/2007 16:52:43 dev-mbrock-old--d-gday-dev.ccdev.local(192.168.70.32)--SSL Disabled GetRepositoryStructure returned: FailPermissionDenied
----30/07/2007 16:52:43 dev-mbrock-old--d-gday-dev.ccdev.local(192.168.70.32)--SSL Disabled ListWatchers returned FailPermissionDenied
----30/07/2007 16:52:43 dev-mbrock-old--d-gday-dev.ccdev.local(192.168.70.32)--SSL Disabled GetRepositoryOptions returned: FailPermissionDenied
----30/07/2007 17:00:08 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Login
----30/07/2007 17:00:09 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Logout
----30/07/2007 17:00:13 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Login
----30/07/2007 17:00:14 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Logout
----30/07/2007 17:00:18 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Login
----30/07/2007 17:00:19 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Logout
----30/07/2007 17:00:25 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Login
----30/07/2007 17:00:26 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Logout
----30/07/2007 17:00:47 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Login
----30/07/2007 17:00:51 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Logout
----30/07/2007 17:01:18 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Login
----30/07/2007 17:01:36 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Logout
----30/07/2007 17:02:51 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Login
----30/07/2007 17:02:55 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Logout
----30/07/2007 17:03:23 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Login
----30/07/2007 17:03:25 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Logout
----30/07/2007 17:03:47 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Login
----30/07/2007 17:03:48 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Logout
----30/07/2007 17:04:08 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Login
----30/07/2007 17:04:09 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Logout
----30/07/2007 17:04:29 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Login
----30/07/2007 17:04:32 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Logout
----30/07/2007 17:05:01 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Login
----30/07/2007 17:05:03 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Logout
----30/07/2007 17:05:24 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Login
----30/07/2007 17:05:25 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Logout
----30/07/2007 17:05:46 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Login
----30/07/2007 17:05:48 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Logout
----30/07/2007 17:06:09 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Login
----30/07/2007 17:06:10 Dev-build--devbuild.ccdev.local(192.168.70.22)--SSL Disabled Logout
----30/07/2007 17:08:40 dev-mbrock-old--d-gday-dev.ccdev.local(192.168.70.32)--SSL Disabled GetRepositoryStructure returned: FailPermissionDenied
----30/07/2007 17:08:40 dev-mbrock-old--d-gday-dev.ccdev.local(192.168.70.32)--SSL Disabled GetRepositoryStructure returned: FailPermissionDenied
----30/07/2007 17:09:24 dev-mbrock-old--d-gday-dev.ccdev.local(192.168.70.32)--SSL Disabled Logout
----30/07/2007 17:09:24 dev-mbrock-old--d-gday-dev.ccdev.local(192.168.70.32)--SSL Disabled Login
----30/07/2007 17:09:27 dev-mbrock-old--d-gday-dev.ccdev.local(192.168.70.32)--SSL Disabled GetRepositoryStructure returned: FailPermissionDenied
----30/07/2007 17:09:27 dev-mbrock-old--d-gday-dev.ccdev.local(192.168.70.32)--SSL Disabled GetRepositoryStructure returned: FailPermissionDenied
----30/07/2007 17:09:27 dev-mbrock-old--d-gday-dev.ccdev.local(192.168.70.32)--SSL Disabled ListWatchers returned FailPermissionDenied
----30/07/2007 17:09:27 dev-mbrock-old--d-gday-dev.ccdev.local(192.168.70.32)--SSL Disabled GetRepositoryOptions returned: FailPermissionDenied
----30/07/2007 17:10:16 dev-mbrock-old--d-gday-dev.ccdev.local(192.168.70.32)--SSL Disabled Logout
----30/07/2007 17:10:16 dev-mbrock-old--d-gday-dev.ccdev.local(192.168.70.32)--SSL Disabled Login

Any assistance gratefully accepted!
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Graham Day
Posts: 9
Joined: Tue Jan 02, 2007 6:46 am
Location: London

Login "You do not have permission to perform the operat

Post by Graham Day » Mon Jul 30, 2007 10:38 am

The installed version of Vault is 3.5.2.5087.
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jclausius
Posts: 3706
Joined: Tue Dec 16, 2003 1:17 pm
Location: SourceGear
Contact:
Contact jclausius

Post by jclausius » Mon Jul 30, 2007 4:02 pm

If you check the user's security rights assignments, there is nothing assigned to the user?

What if you remove them from all groups? Or is it possible they've been denied the repository.
Jeff Clausius
SourceGear
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Graham Day
Posts: 9
Joined: Tue Jan 02, 2007 6:46 am
Location: London

Post by Graham Day » Tue Jul 31, 2007 2:32 am

The user has a large number of security rights, all inherited from the group (which has six other members all of whom can log in fine). They also have access granted to all repositories, again inherited from the group.

I ended up rebooting the Vault server and running the maintenance stored procedure overnight. This morning, the user is able to log in successfully without any other changes having been made!
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