No server was found at the specified URL error from Client

blindvall · Post by **blindvall** » Fri Jul 20, 2007 9:12 am

I have intstalled Vault version 4.0.2.

I can access everything from the server via a browser(Client and Admin sections)

For the client installed on the end user computer, I use the connection settings shown on the Vault Home Page on the server:

"myserver.mycompany.com"

"No server was found at the specified URL error" is error I get from the end user client

Any suggestions on what can be causing this?

Thank you,
Brian

lbauer · Post by **lbauer** » Fri Jul 20, 2007 9:19 am

Here are some troubleshooting steps to try to narrow things down:

http://support.sourcegear.com/viewtopic.php?t=736

blindvall · Post by **blindvall** » Fri Jul 20, 2007 9:33 am

Thank you but I am stil having the problem after following those tips.

I cannot load the "server.intsall.html" page from the end user browser or the server browser.

However I can load "http://localhost/VaultService/" from the server.

blindvall · Post by **blindvall** » Fri Jul 20, 2007 10:15 am

Exact error from client.

"Unable to connect to http://myserver.mycompany.com/VaultService. No server was found at the specified URL. Please verify your network settings using the Options dialog under the Tools menu in the Vault GUI Client. Web Exception: The request failed with HTTP status 401: Unauthorized."

I can ping "http://myserver.mycompany.com" so it seems to me the VaultService piece is where I am having an issue.

I get:

Server Error in '/' Application.
--------------------------------------------------------------------------------

The resource cannot be found.
Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly.

Requested Url: /VaultService/VaultService.asmx"

when hitting that link from Vault Home Page(On Server) to the requested URL above.

Any ideas on a resolution?

lbauer · Post by **lbauer** » Fri Jul 20, 2007 12:04 pm

common causes for this error:

1. The Vault web service's virtual directory does not have Anonymous Access enabled. This must be enabled for Vault to work.

2. Sharepoint is also installed on the web server. Sharepoint does several things that make it incompatible with Vault. We recommend using the IIS administrative tool to create a second web site outside the c:\inetpub directory. Installing Vault to this new web site and under the new directory will avoid any other issues with Sharepoint. There are other .Net apps which will interfere with Vault in the same way. Installing to a different directory and under a different web site is a good thing to test, even if you don't see Sharepoint installed.

3. A less common cause: a user reported that Anonymous Access was enabled, but the password for the anonymous account had expired.