Web to Database "Wait time out and mutex?"

[steveac]

I have installed the web front and database on different boxes. A problem we are encountering at the minute is when trying to log in through vault client. The time connecting to the server is so long that a time out msg appears indicating "mutex has been exceeded"
Any ideas please
Thanks

[sterwill]

The Vault Windows Forms client doesn't use a mutex to do any locking during logging in. It does use mutexes to lock local data files, to keep multiple Vault clients from having the same local data file open for writing at the same time. This happens soon after logging in, and may be what you're seeing. As far as I know, VaultWeb (the web-based client) can't deal with this local data, so it would never be able to take a mutex.

Are you running multiple (non-web) Vault clients at the same time? Would it be possible to attach a screenshot of the behavior?