Vault Export Import Tool exception - 3.5.2

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slafave
Posts: 14
Joined: Fri Feb 13, 2004 2:41 pm
Location: Philly
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Vault Export Import Tool exception - 3.5.2

Post by slafave » Wed May 23, 2007 2:04 pm

Running Vault 3.5.2.5087 client tools and server.

We are unable to export any projects. We get errors similar to:

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An exception was encountered retrieving the Tx Information for $/Trend/3rd Party Libraries.  Tx: 49069 Previous Tx: 48711   [1108 : FailDBInvalidTreeRecords]
The Vault Server debug log records the following:

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VaultServiceSQL.VaultDbTreeException: An error was encountered looking up the owner of a folder or file for the source code tree.  The tree was not built.
Attached is the log from VaultFolderExportImport.exe and the VaultService debug log.
Attachments
VaultLogs.zip
(138.46 KiB) Downloaded 473 times
SCOTT LAFAVE • Systems Architect
TREND
660 American Avenue, Suite 203
King of Prussia, PA 19406

http://www.trendmls.com

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Wed May 23, 2007 2:26 pm

There may be some database problems that are preventing the export. The export log mostly consists of error messages.

Email support at sourcegear.com, and we'll open a case for you.
Linda Bauer
SourceGear
Technical Support Manager

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