License issue
Moderator: SourceGear
License issue
I'm having a strange problem with the licensing, I recieved the 10-user demo license, it is added with no errors, however when I create an error it develops an error message;
The number of active users exceeds the number of currently available licenses. Logins will be disabled until you deactivate some users or acquire more license seats. See the Licenses page for more information about your license.
It still creates the user, however it will show me;
From the license screen;
The number of active users exceeds the number of currently available licenses. Logins will be disabled until you deactivate some users or acquire more license seats. See the Licenses page for more information about your license.
It still creates the user, however it will show me;
From the license screen;
That cleared up one side of the error, user creation does not generate any kind of message (appears everything worked fine).
However;
We still get the message;
Available permanent user licenses: -2
Also when trying to log in with the new account, it simply says - Login Failed (for every user account except for admin).
I did do the install and am trying to use AD for authentication though (single sign on is a pipe dream of mine).
I'll try with a non-AD user in a few minutes and report back.
However;
We still get the message;
Available permanent user licenses: -2
Also when trying to log in with the new account, it simply says - Login Failed (for every user account except for admin).
I did do the install and am trying to use AD for authentication though (single sign on is a pipe dream of mine).
I'll try with a non-AD user in a few minutes and report back.
At least we now know that the problem is with your AD setup. Have you looked at your server log file? to see if there are any instructive error messages?