Get on Label not working, gets latest version

This forum is now locked, since Gold Support is no longer offered.

Moderator: SourceGear

Locked
aabragan
Posts: 7
Joined: Wed Feb 28, 2007 8:35 am

Get on Label not working, gets latest version

Post by aabragan » Wed Feb 28, 2007 10:37 am

We are trying to do a get on a labeled version of our project, but vault does a get on the latest files and not the labeled version. I would think that it would let me download the labeled version as needed. I am doing a full get on the label at the top folder level. I am running on the latest version of vault. If I delete all the files from the folder and do a get on the label, the correct labeled files are retrieved. Is this a bug with vault's checking mechanism, or am I missing some piece of the puzzle?

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Post by Beth » Wed Feb 28, 2007 11:00 am

I'm assuming you are getting to your working folder or are you getting to another folder?

You might try performing a diff between the file you got that you know has changes and the repository to check and see what that has to say about the files.

Where are you performing the get from? From the Vault GUI client or from some IDE?

aabragan
Posts: 7
Joined: Wed Feb 28, 2007 8:35 am

Post by aabragan » Wed Feb 28, 2007 12:02 pm

I am doing the get to my working folder in the Vault GUI Client. The labeled file is version 582 but whenever I do a get on the label '7.1' it does not get the 582 version, and simply keeps the 583 version. I did a diff on the 2 versions and they are not identical, so the crc's should be different...
Attachments
screenshot.JPG
Screenshot of the get on the label 7.1
screenshot.JPG (105.81 KiB) Viewed 11376 times
screenshot2.JPG
Screenshot of labeled file that does not get pulled down on a get of the label.
screenshot2.JPG (109.25 KiB) Viewed 11376 times
Aniket Braganza
Programmer
Definitive Homecare Solutions

aabragan
Posts: 7
Joined: Wed Feb 28, 2007 8:35 am

Post by aabragan » Wed Feb 28, 2007 12:05 pm

Also. if I delete the files from the machine and try to do a get on the label the file does not get pulled down.
Aniket Braganza
Programmer
Definitive Homecare Solutions

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Post by Beth » Wed Feb 28, 2007 1:16 pm

What happens if you perform a Get on the version 582 that was checked in by Scott? Does that pull down?

aabragan
Posts: 7
Joined: Wed Feb 28, 2007 8:35 am

Post by aabragan » Wed Feb 28, 2007 1:27 pm

Individual gets on the files from the history always gets the correct version. it is the get on the label for the whole folder that is failing. I can get any of the versions of any of the files manually without any problems.
Aniket Braganza
Programmer
Definitive Homecare Solutions

aabragan
Posts: 7
Joined: Wed Feb 28, 2007 8:35 am

Post by aabragan » Wed Feb 28, 2007 2:02 pm

I did a diff on the whole folder against the 7.1 label and the results as you can see in the screenshot show that vault believes that the file is different, and yet it will not get the file when I try and get on the label.
Attachments
screenshot3.JPG
Diff between working folder and label '7.1'
screenshot3.JPG (121.93 KiB) Viewed 11367 times
Aniket Braganza
Programmer
Definitive Homecare Solutions

aabragan
Posts: 7
Joined: Wed Feb 28, 2007 8:35 am

Post by aabragan » Wed Feb 28, 2007 3:02 pm

Is this a bug? This is quite a serious problem for us as we release both interim updates and new functionality (in 2 different versions). If we are unable to get on our label for the main folder this poses a serious problem for us and we would like to request you to help us find a viable solution. Getting each file individually is not viable as we have almost 6000 files in total. I would appreciate an answer as soon as possible.
Aniket Braganza
Programmer
Definitive Homecare Solutions

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Post by Beth » Thu Mar 01, 2007 9:22 am

This is being worked through off-line. A follow-up will be posted when complete.

davenovak
Posts: 222
Joined: Mon Jan 15, 2007 2:15 pm
Location: Atlanta, GA

Post by davenovak » Thu Mar 08, 2007 6:00 pm

All the more reason Vault should show you which version it pulled in the output window. This is something I suggested a month ago in this post: http://support.sourcegear.com/viewtopic.php?t=7413

BTW -- what was the resolution to this user's post?

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Post by Beth » Thu Mar 08, 2007 6:17 pm

No resolution yet. Still working on it.

Locked